Farrish Subaru

I first shopped online and was contacted by Catherine Murphy right away. I wasn't ready to buy but she did touch base with me to let me know she would be available to answer any questions. I finally we Murphy right away. I wasn't ready to buy but she did touch base with me to let me know she would be available to answer any questions. I finally went to Farrish after looking at two other Subaru dealerships in the area and a Ford dealership. Unlike the sales person at the previous place, Wolf went out of his way to search for the car I wanted since they did not have it at the dealership. Since it was a Sunday he told me he would call first thing Monday morning to see if the car was still available. I called him back with some questions and he got right back to me. He was able to locate the car and I went in to pick it up the next day. He went over all of the car features, and Kathleen was very thorough and helpful during the financing part of the sale. I really had not been looking forward to the experience of buying a new car but everyone at Farrish really made a positive difference! Thank you! More

I do not recommend this dealership either for sales or service. The Subaru staff are really not in charge. They will promise, though the Dodge accounting staff will change (and hide) the financial aspects service. The Subaru staff are really not in charge. They will promise, though the Dodge accounting staff will change (and hide) the financial aspects of the deal. The comparative price sheet was withheld from me - as I found out later. The car was not ready upon delivery, as some of the fluids were not filled. Also, I was promised some minimal accessories as part of the purchase negotiation. I received the accessories, got a receipt that showed I owed nothing, now the dealership is trying to track me down for payment (at retail prices!). The reason is they claim the negotiated items were improperly documented by them, so, I must now pay! Why does the customer pay twice for their mistake? I already paid for my car. Service routinely misses/creates problems - both times I have had routine maintenance, I have had to bring the car back the next day for new problems that I found driving the vehicle home, Are they incompetent or careless? More

Sales man and Manager are out for your money. That is my experience as an Army Officer. Customer greetings? Non-existence! When negotiating for a trade in a new purchase, even though they indicated that the experience as an Army Officer. Customer greetings? Non-existence! When negotiating for a trade in a new purchase, even though they indicated that they'll work with you, never did! George.toves@ako More

I stopped by because they opened their new showroom and I wanted to check out the new Tribeca. I was greeted by Scott. He was very knowledgeable and gave me more than enough information about the vehicle. Th wanted to check out the new Tribeca. I was greeted by Scott. He was very knowledgeable and gave me more than enough information about the vehicle. There was no pressure to buy and I got a price that I was happy with. It was a great overall experience. I recommend that you give Farrish a shot if you are in the market for a new Subaru. Greg W. More