My Review Of Fathers & Sons Audi Porsche Volvo:
We visited Fathers and Sons in West Springfield MA in late October 2013, as Volvo was one of our possible choices when looking for a new vehicle. On our first visit, we met Bill Visneau from the sales department. Bill was extremely knowledgeable in regards to the model we were considering (Volvo XC60 turbo) and was was able to answer all our questions as to options, handling, rebates, price, etc. There were no games with quoting a price--no running back and forth between a third party with changes on pricing or deals-- he gave us one price--the best we found--and stuck with it. Bill was very laid back and easy to deal with. There was no pushy sales pitch or deadlines for us to decide. From the first test drive right through the purchase, we never felt rushed or pressured. When we chose to think about the vehicle for a day or so, there were no phone calls to convince us...we called Bill when we were ready. He located the vehicle we wanted and had it delivered and ready promptly, including registration, inspection and a full tank of gas. After the purchase, he spent a full hour going over all the options and giving a tutorial on how to use them. In addition to making us feel very comfortable before and throughout the sale, he took the time to take us us into the service area, introducing us to the staff and making sure we knew where to go when returning for service and what was offered from that department. Honestly, if another dealership had offered us the same price or even a little lower for the same vehicle, we still would have made our purchase through Bill at Fathers and Sons. We highly recommend Bill Visneau of Fathers and Sons.
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