Faulkner Nissan Jenkintown
Jenkintown, PA
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Transparent pricing and negotiations. High volume dealership. Amber was great and found me the exact truck I was looking for. By far the best experience I've had in a dealership! High volume dealership. Amber was great and found me the exact truck I was looking for. By far the best experience I've had in a dealership! More
I am extremely disappointed with my experience with Faulkner Nissan Jenkintown and Nissan regarding ongoing transmission issues with my vehicle. My car began experiencing serious transmission proble Faulkner Nissan Jenkintown and Nissan regarding ongoing transmission issues with my vehicle. My car began experiencing serious transmission problems while driving, including jerking, failure to shift properly, inability to drive over 20 mph, and eventually only going in reverse. The vehicle was towed to the dealership, kept for several days, and I was told nothing was wrong. Shortly after picking it up, the same dangerous issues happened again and the check engine light returned. The car was towed back a second time, and I was later told a transmission component needed replacement. Even after the repair was completed, the exact same problems continued the very same day I picked the vehicle up. What is most frustrating is being told by the service manager that he wanted to replace the entire transmission, but Nissan would not approve it and would only approve replacing a part instead — despite the vehicle continuing to fail repeatedly. I was also denied a loaner or rental vehicle multiple times, even though I was told my warranty includes rental coverage. Instead, I was told to pay out of pocket and wait for reimbursement while still making payments on a car that is unsafe and unreliable to drive. At this point, my vehicle remains parked outside my home because I do not feel safe driving it. This situation has caused major financial hardship, stress, and transportation issues. I expected much better customer service, communication, and support from Nissan and this dealership. More
caleb bent over backwards for me getting the exact car i wanted at the price i was hoping for. they drove to their sister dealer to get it for me. super thrilled with the experience. wanted at the price i was hoping for. they drove to their sister dealer to get it for me. super thrilled with the experience. More
Gary was patient, knowledgeable, and extremely helpful throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer se throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer service from start to finish. More
The entire experience from start to finish was amazing! Don, Amber, and Alyssa were great! Not just in putting the deal together but in every interaction. They made me feel like a friend rather then a cust Don, Amber, and Alyssa were great! Not just in putting the deal together but in every interaction. They made me feel like a friend rather then a customer. I will definitely be back at the end of my lease and will bring my daughter for her next car when she's ready. Awesome team! More
I am returning customer to Faulkner Nissan, so if you are on market for Nissan just give them a try, they knowledgeable and in most cases flexible to meet your requirements. on market for Nissan just give them a try, they knowledgeable and in most cases flexible to meet your requirements. More

