Faulkner Nissan Jenkintown

Many thanks to Gary Bederman for the excellent service and professional handling of the case! and professional handling of the case! More

Faulkner replaced my transmission on my 2018 Nissan Murano. My insurance Endurance paid over $7K and I had to pay a $100 deductible plus tax, totaling $106. I was fine with that as per my insurance con Murano. My insurance Endurance paid over $7K and I had to pay a $100 deductible plus tax, totaling $106. I was fine with that as per my insurance contract. After picking up my car, I drove 2 blocks and my dash displayed the same lights and warning it had before the repair. I called immediately and took the car back the next day. Faulkner called stating that the vehicle needed a new sensor. The additional charge for the repair was also sent to Endurance and was paid. Faulkner charged me another $106.00 for a second deductible when it should have been considered one service repair. The fact that they didn't diagnose the problem to put in a new sensor should have been their issue to cover my deductible. I would NOT pay a doctor a second deductible because I had to got back the same day to pick up a prescription. Just on good faith alone, I should not have had to pay a second deductible. They can justify it all they want, but wrong will always be wrong. More

All associates were knowledgeable and polite. Associate who did the closing paperwork was patient and explained everthing fully before I signed. Associate who did the closing paperwork was patient and explained everthing fully before I signed. More

Easy to work with, I have bought 1 car and leased 3 cars from this location .the transactions always feel fair from this location .the transactions always feel fair More

best service by my salesman Keith. I left with a big smile on my face I left with a big smile on my face More

Wanted to charge me nearly $1000 to replace a simple part for a gauge issue. Decided to try to figure it out on my own (not an experienced car person) and was able to fix it without even replacing the part for a gauge issue. Decided to try to figure it out on my own (not an experienced car person) and was able to fix it without even replacing the part with the help of a single YouTube video which explained that it's a common issue with this make/model. Still had to pay the ridiculous $185 diagnostic fee, and the diagnostic was essentially "yeah, the gauge doesn't work." Clearly they didn't even try to figure out the issue and went straight to the most expensive option. More

This dealership preys on women. They assume you know nothing about cars and are always looking for work. If you question them, they cannot provide answers and you can never get your They assume you know nothing about cars and are always looking for work. If you question them, they cannot provide answers and you can never get your questions fully answered. Failed my windshield for inspection yet check “great condition” for windshield on their internal report. They have passed the SAME windshield with the same 1cm repaired crack for the last 6 years and now suddenly it’s a problem. Constant employee turnover. So incredibly incompetent. Never talk to the same person twice. Constant frustration. DO NOT BUY A CAR HERE OR GET SERVICE done unless You want a constant headache. Shaking my head…. More

Not a good first visit. Car needed a alternator. No follow up call.Had to call myself. Then after repair completion refuses to release your car until paid by vendor. As of t Car needed a alternator. No follow up call.Had to call myself. Then after repair completion refuses to release your car until paid by vendor. As of this post have not received final paperwork More

I leased a 2018 Nissan Rogue from Faulkner Nissan Jenkintown. The car recently showed a malfunction on display as it slowed down by itself while driving at 40 mph— it actually automatically began to Jenkintown. The car recently showed a malfunction on display as it slowed down by itself while driving at 40 mph— it actually automatically began to break by itself. It did it again 7 times—-once while my son was driving. We took it back to the dealership before Christmas—I was told by a technician that they couldn’t find anything wrong and HE FEELS COMFORTABLE giving the car back to us. I told him there was no way I was taking the car back. He asked permission for his boss, Tom, to drive the car home ( I gave permission) and he’d get back to me in 24 hrs— a week went by— no call—-finally I called and spoke to Tom— who said that he experienced the malfunction— and that there was nothing he can do— he also asked if I had driven by bridges and guard rails when the malfunction happened?????? Really? He wanted me to take back the car—I told him NO WAY my family isn’t getting killed in this car— he also said Nissan is aware of the problem—- currently this dealership still has the car—-I cannot believe they 1. Are aware of the problem and haven’t recalled it. 2. That the managers of this dealership would play Russian Roulette with my family’s lives! I’m not sure how this is going to turn out-but frankly I’m shocked and will never lease from this dealership again! More