Faulkner Nissan of Harrisburg
Harrisburg, PA
Filter Reviews by Keyword
By Type
Showing 106 reviews
Simply the best! Great experience. No pressure or haggling. Jordan actually listened to me and what I was looking for. The other dealers I visited treated me like a nu Great experience. No pressure or haggling. Jordan actually listened to me and what I was looking for. The other dealers I visited treated me like a number. They didn't care. The Faulkner team cares and it shows. I will recommend everyone to them/Jordan!! More
This is the 2nd car I've purchased from Faulkner Nissan. The first time was the best car buying experience I've ever had. The chances are slim that lightning would strike twice. But amazingly, it di Nissan. The first time was the best car buying experience I've ever had. The chances are slim that lightning would strike twice. But amazingly, it did. My 2nd experience was even better than the first. Customer service is a dying art in our society today, but not at Faulkner Nissan. They provide exemplary service. I'm so impressed. I dealt directly with Bill Harral and Bryan Dougherty. These guys listen more than they talk. Their primary goal is to satisfy their customers. They don't do it by applying pressure. They do it by practicing active listening. They were selling me a relationship, not a car. I bought both. Not only did they align me with the car I wanted, they made it work for me financially. Actually, they came in less than what I asked for. Who does that? Bottom line ... they made me feel relevant and comfortable. They worked for me, not against me. You can't put a price on that value. The process was very smooth. Everything was awesome. Thank you Bryan, Bill and the Faulkner Nissan Team. I'll be back (for all of my service work too)! -Steve Zablo More
The sales team at Faulkner Nissan was excellent when purchasing our new car. After finding exactly the car we were looking for online, we called the phone number provided for internet sales. Bill Harr purchasing our new car. After finding exactly the car we were looking for online, we called the phone number provided for internet sales. Bill Harral in the internet sales department was friendly and after sharing what car we were interested in, he had our salesman Brian Dougherty call us within a few minutes. We were able to quickly work out most of the details over the phone with Brian and his manager Justin Squires. After reaching a verbal agreement about our new car, our family made the drive to Faulkner Nissan to complete the deal in person. We were very happy with the entire sales process from start to finish. Everyone we interacted with that evening were courteous and helpful. Thank you! More
I started my search for a new Murano with an Internet quote from Faulkner Nissan. I called Bill Harral to follow up the quote and he confirmed a better price. Bill was great to work with as he was quic quote from Faulkner Nissan. I called Bill Harral to follow up the quote and he confirmed a better price. Bill was great to work with as he was quick to turnaround my questions. I would recommend him and Faulkner Nissan to everyone. More
We have been dealing with Faulkner Nissan for several years and find their staff to be excellent and willing to work with customers to make a deal possible. Krystyn went above and beyond to find the Mur years and find their staff to be excellent and willing to work with customers to make a deal possible. Krystyn went above and beyond to find the Murano with the specifications we were looking for. Faulkner did not have the vehicle in stock so she went looking and found us exactly what we wanted. Additionaly, the finance manager, Megan worked with us to get the financing package we needed. Faulkner's service department is top of the line and made sure the vehicle was ready when we wanted to pick it up. Our experiences with Craig and Charlie are always extremely satisfying. More
No hassle sales. Worked with my family and I when the store was closed (ran late). Shows dedication!! There was no pressure once so ever. Keep up the great work. store was closed (ran late). Shows dedication!! There was no pressure once so ever. Keep up the great work. More
One of the best new car buying experiences I have ever had; and I've bought a lot of new cars. Bill, Brian, and Justin were a pleasure to work with on my new truck purchase. had; and I've bought a lot of new cars. Bill, Brian, and Justin were a pleasure to work with on my new truck purchase. More
I was looking for a new or used suv/van for my mother. She is looking to trade in her old van. I just wanted to see what Nissan had to offer. Steve was very helpful. He will be in touch directly with m She is looking to trade in her old van. I just wanted to see what Nissan had to offer. Steve was very helpful. He will be in touch directly with my mother, after I recommended them to her. More
I worked for Steve Smith as a sales manager. He strives for excellence in everything and finds genuine satisfaction in helping others succeed. When potential issues arose with customers he alway did the "r for excellence in everything and finds genuine satisfaction in helping others succeed. When potential issues arose with customers he alway did the "right thing" and then some. No one works harder. More
Our experience working with Steven Smith was just what we were looking for. He was very knowledgeable about everything and answered all our questions. He seemed to go the extra mile and that made us feel rea were looking for. He was very knowledgeable about everything and answered all our questions. He seemed to go the extra mile and that made us feel real comfortable. We recommended him to all our friends looking for a car. Thank you for a good experience. More