About Faulkner Toyota Scion
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Faulkner Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
About Faulkner Toyota Scion
Faulkner Toyota proudly serving customers for over 25 years. We are in the business of a customer first experience. Our motto is "Relax, Drive it Home!". We will MATCH or BEAT any deal around! Come see us and see how easy it can be.
Pattie Shapiro
5/16/2012 7:38:23 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Marc Handelsman
My Review of Faulkner Toyota Scion:
I, like most people dread having to deal with car salesman. Their job is to separate you from your money! However, I did not feel that way in buying my second Toyota Camry from Faulkner Toyota. Our experience was less painful than anticipated! I would highly recommend the Faulkner team and Mark for their professionalism and low pressure sales tactics. I LOVE my new Camry! I'll see you folks in eight years when I purchase my next Toyota!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/17/2012 2:50:55 PM
We appreciate you taking time out of your day to write us this review. We know that sometimes, people can be hesitant to come into a car dealership for the very reason you described, which is why we try to have a relaxed, positive environment. Congratulations on your new Camry!
Remember to follow us on Facebook and Twitter to stay informed of future specials our dealership will be having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
Yara28
5/11/2012 4:02:00 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Paul Mochalin
My Review of Faulkner Toyota Scion:
It's good dealer ship good personnel A + A + A I would love to come back to this dealer ship and sells man Paul the best A+
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/14/2012 1:07:45 PM
Thanks for taking time to write this review! We believe we have best employees in the business and we're glad that you feel the same way. If there is anything we can ever do for you in the future, please feel free to stop by anytime. Don't forget to follow us on Facebook and Twitter so you can stay informed about sales and service deals our dealership will be having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
klg123456
5/11/2012 3:06:39 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Eric Maley,
Christopher McShea
My Review of Faulkner Toyota Scion:
It was a great experience buying my Rav4. Eric was straight to the point. He knew which Rav4 I wanted and had it ready when I got there. Chris, the finance manager, was very helpful. The entire process was quick and easy, no hassle and they were all very accommodating. The car was ready, the paperwork was ready and I bought my car within 45 minutes of arriving there! It was the best experience and I highly recommend them.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/14/2012 1:04:18 PM
Congratulations on your Rav4! We're glad that you found our sales team to be helpful while you were choosing your vehicle. Having a quick and easy sales process is something we try to give all our customers, so we're glad you experienced that when you were in our dealership. Remember to follow us on Facebook and Twitter to stay informed of future service deals we're having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
rer5073@gmail.com
5/9/2012 10:45:31 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Chad Evett
My Review of Faulkner Toyota Scion:
Chad Evett was extremely helpful and personable. He exceeded expectations. We really appreciated that he made sure we knew how to work all the electronics in the car and helped us to set up the bluetooth.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/9/2012 12:42:17 PM
Chad is an exceptional member of our team and we're glad that he took the time to answer your questions and set up your bluetooth. We're happy that your expectations were exceeded and that you were able to get the car you wanted. Remember to follow us on Facebook and Twitter to stay informed about future deals our dealership will be having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
Tmcleod
5/6/2012 3:43:44 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Chad Evett
My Review of Faulkner Toyota Scion:
Chad is a great guy. He definitely understood my requirements and need for straight forward negotiating. It was a pleasure. He definitely is more than salesman but a friend with integrity.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/7/2012 2:15:44 PM
Thanks for taking time to write this review. Chad, along with all the members of our sales team, are exemplary employees that try to understand the needs of each customer. We're glad that he was able to help you in all aspects of your purchase. If there is anything else we can do for you, please let us know. Remember to follow us on Facebook and Twitter to stay up to date involving news with our dealership.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
zaharczuk
5/5/2012 11:20:18 AM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Marc Handelsman,
Dawn Markee
My Review of Faulkner Toyota Scion:
Mark and Dawn could not have been more professional and accomodating! Our overall experience at Faulkner Toyota was exceptional due to the service we received from these two individuals. This is our second Toyota in three years, although we have been satisfied customers of Faulkner since the late 80's.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/7/2012 2:12:08 PM
We're so glad that Mark and Dawn were able to help you. We strive to provide exceptional customer service to all our customers and we're glad that you were able to experience that. We hope you continue to think of our dealership when it comes to purchasing future Toyota vehicles. Thanks for writing this review and remember to follow us on Facebook and Twitter to stay informed of service specials we're having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
sunnygatorr
5/4/2012 1:24:11 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Chad Evett
My Review of Faulkner Toyota Scion:
The salesman was very polite and answered all the questions and helped me in trading in my old car. Also, got the car ready before I was in the showroom to take delivery.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 5/7/2012 2:04:00 PM
Thanks so much for taking time to write this review. We're glad our sales team was able to answer all your questions and that we were prompt in preparing your new vehicle for you. If there is anything else we can do for you, please let us know. Remember to follow us on Facebook and Twitter to keep up with service deals we're having.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
emergen
4/30/2012 11:12:11 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Paul Mochalin
My Review of Faulkner Toyota Scion:
Paul did an excellent job getting everything set up and was ready when I got to the dealership. Also, I was very appreciative of the fact that he took the time to pick me up at the airport, making the transaction that much easier.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 4/30/2012 1:15:17 PM
We pride ourselves on the great service we offer our customers and we're glad that you were able to see that firsthand. We're pleased to hear that Paul was willing to go to great lengths to help you in your vehicle purchasing process. We hope you continue to think of us in the future for all your vehicle needs. Don't forget to follow us on Facebook and Twitter.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
nannymac
4/29/2012 12:48:08 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Marc Handelsman
My Review of Faulkner Toyota Scion:
The reason for our visit was to purchase a new Scion XB. We purchased our last Scion at Faulkner also and was very pleased with the service we received there. Marc is very friendly, and took the time to explain all of the new programs available with the new purchase. We are completely satisfied with the way we were treated.
Thank you.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 4/30/2012 1:12:01 PM
Hope you are enjoying your new Scion! Nothing pleases us more than to hear of a customer that is so pleased with their service, that they come back. Marc is a great sales team member and we're glad he was able to help you out. If there's anything else we can do for you, please let us know. Don't forget to follow us on Facebook and Twitter.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota
montfam1
4/25/2012 2:33:47 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Timothy Galen,
Patrick Haggerty,
Patricia Kleber
My Review of Faulkner Toyota Scion:
Best new car buying experience ever. Price of the vehicle was fair, top dollar offered for our trade-in.
Patty, Tim and Pat could not have been friendlier. A totally professional staff made purchasing this vehicle fun!
We will be back!!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Faulkner Toyota Scion
Added: 4/26/2012 1:09:30 PM
Congratulations on your new car! We really appreciate customer feedback and would like to thank you for taking time out of your day to write us such a great review. As you can see, we try to provide our customers with the best service possible and we're glad you were able to experience that when visiting our dealership. If there's anything else we can do for you in the future, please stop in and let us know.
Thanks,
Patrick Haggerty
New Car Manager
Faulkner Toyota