Faulkner Volkswagen
Mechanicsburg, PA
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Sales person very helpful and knowledgeable All. Employees we came in contact with were very helpful an d pleasant .the salesman was well informed and was very knowledgeable of the vehicles and All. Employees we came in contact with were very helpful an d pleasant .the salesman was well informed and was very knowledgeable of the vehicles and helpful with making our decision to purchase the vehicle I would recommend him as the person to contact if interested in a vehicle. More
Excellent Customer Service The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time n The dealership was more concerned with me finding the right car for my needs, than selling me something that was not a good fit. Alex spent the time necessary to ensure I would be happy with my Atlas. I have received several phone calls and emails from Alex to follow up with my purchase. More
Fair quick and easy George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks aga George was easy to deal with and very knowledgeable about the GTI that I purchased from him. Pleasurable experience from start to finish. Thanks again, I love the car! More
Oil change Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful Stopped in unannounced for an oil change. Was done in a very timely manner and everyone in the service dept. We're very pleasant and helpful More
Great price, great car. George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! George was very easy to work with, no pressure or games. And I got the best price around, and believe me I looked just about everywhere!! More
Very nice to work with I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of conce I just purchased a Certified Pre-owned 2013 Jetta. I had communicated several times via e-mail, before coming to the showroom. I had a number of concerns answered, before I test drove my car. This made the experience much more enjoyable, so I could concentrate on the car. I was given a good deal all around and am very happy with my purchase. More
Service visit Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly Visited Faulkners service dept to conduct a State Inspection and to rotate tires and replace windshield wipers. Service reps greeted me and promptly processed my car for service. Work was accomplished quickly and I was on my way in less than 1 hr 15 mins. All personnel were friendly and courteous; they made sure all my concerns were addressed.to my satisfaction. It's reassuring to know that whatever the service requirements are, they will be accomplished correctly, quickly and professionally. More
Great Customer Service Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommend Just bought a 2015 VW Jetta. Everything went very smoothly and everyone we worked with was very efficient and friendly. I will definitely be recommending my friends and family. More
Rob Beers is the bomb.com. Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's e Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's excellent to deal with. More
State Inspection Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get my car washed everytime I have a service appointment. More