Read Reviews Fayetteville Dodge Ram

Fayetteville Dodge Ram

Fayetteville Dodge Ram

5427 N Burdick St
Fayetteville, New York 13066


Sales: (877) 216-8958
Service: (866) 454-0841
Parts: (866) 475-8589

Manufacturers: Dodge, Ram

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  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 89 reviews

4.9

4.9 out of 5

89 lifetime reviews

Fayetteville Dodge Ram

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Certified: Fayetteville Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Fayetteville Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Fayetteville Dodge Ram

At Fayetteville Dodge, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest, we have established a web site that will not only help you find the right new car or used car in the Fayetteville area that you are looking for, but also help you with financing, car repair and service and locating the correct car parts. If you can't find what you are looking for, be sure to use our CarFinder for assistance locating the perfect Dodge or RAM vehicle for you. With the CarFinder, we will let you know when the vehicle arrives that matches your search.

At Fayetteville Dodge, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Syracuse, Auburn and Rome at 5427 North Burdick Street, Fayetteville, New York. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Fayetteville Dodge looks forward to serving you!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 10:00 AM - 3:00 PM


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

rsharrock760
5/22/2013 12:58:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  SaltzmanBob Saltzman
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.6

My Review Of Fayetteville Dodge Ram:

AWESOME!!!!!!!!!!

The moment I arrived I expected to have to walk into the dealership and convince somebody to talk to me like Drivers Village. To my suprise, Bob walked out and introduced himself and made me feel like it was the 90's all over again. Bob truly knows the meaning behind salesmanship. I told Bob I was looking around and wanted to know if he could beat the quote that I recieved from a dealership in Rochester and he said "Not a problem!"

From that moment on, Bob was the true professional and did not waste my time with unnecessary banter and stuck with the meat and potatoes of the sale. From one salesman to another "Keep up the good work, our kind will be missed one day!"

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CyndyParis
5/15/2013 10:32:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg BelzakGreg Belzak
Mike ForsterMike Forster
Jason LearoJason Learo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

We had a wonderful experience at Fayetteville Dodge. Buying our 2011 Ford Ranger from them was the easiest car purchase we ever made. We would recommend this dealer to anyone in the market for a new or used car.

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Response From: Fayetteville Dodge Ram
Added: 5/17/2013 3:22:26 PM

CyndyParis,

Thanks so much for the great feedback. We want to make things fun and easy and I am so happy to hear we did just that for you! Thanks for the recommendation and we hope you love your Ranger! If you ever need anything just give us a call.

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
wtmccune
5/8/2013 4:03:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeff  MunsonJeff Munson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fayetteville Dodge Ram:

I was very pleased with the sales experience at Fayetteville Dodge. Jeff was knowledgable and worked with his management to reach a fair deal..

I was very pleased with the sales experience at Fayetteville Dodge. Jeff was knowledgable and worked with his management to reach a fair deal.

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 2:12:41 PM

wtmccune,

Thanks for the great feedback. I am glad Jeff took care of you and was able to work out a fair deal for you! We hope you love your new car and if you ever need anything just give us a call.

Fayetteville Dodge says Thanks!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
dparlin
5/2/2013 3:09:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason LearoJason Learo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fayetteville Dodge Ram:

My husband and I have dealt with other dealers in the past...and it was NEVER a good experience! When we first dealt with Fayetteville Dodge a few years ago, we worked with Ron Parnell. He was very pleasant to work with and softened the stress of the purchasing process with his easy-going personality...so we had returned to Fayetteville Dodge now for the last 3 vehicles. We came back again to find that Ron had retired and we worked with Jason Learo. Jason sold us van #4! Jason was just as pleasant and an absolute joy to work with. He is genuinely a "people person" and can help you get thru the transaction with honesty and a few laughs! Thank you, Jason, for being there--we will be back when van # 3 has to be retired, and we will be back to buy van #5!! --The Parlins

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 2:09:58 PM

The Parlins,

Thanks so much for the detailed feedback! I am glad you had a chance to meet Ron and came back and got to work with Jason. He has worked so hard over the last year to make his customers have the best car buying experience ever. I am so glad you enjoyed your time here and we hope you love your new van! Jason said thanks and he cannot wait for you to come back again. If you ever need anything just give us a call anytime.

Fayetteville Dodge says Thanks!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
KCORN
5/2/2013 11:41:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan GeigerRyan Geiger
Justin O'ConnorJustin O'Connor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

Upon entering the dealership, I was warmly greeted by Ryan and then was introduced to Justin. I had been to another dealer on the previous day, and working with Fayetteville Dodge was steps above the other dealership. Justin was very personable, and I felt everyone was very honest and interested in doing a fair deal for both of us.

I would definitely go back to Fayetteville Dodge, and would recommend them to my friends and family!

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:38:49 PM

KCORN,

Thanks so much for the great review! I am glad my greeting stuck out for you!! haha I want everyone to feel comfortable and excited when they walk in. I am glad Justin did a great job and I was happy to see you comeback and do business with us. It was a pleasure meeting you and we hope you love your new Truck. If you ever need anything, give us a call anytime!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
shrimpy72
5/1/2013 4:37:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe  YaganJoe Yagan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fayetteville Dodge Ram:

Our experience with your dealership was quite painless. We stressed over buying a new car for days but it turned out great. Joe was so patient and informative. He answered all our questions and more. Hold onto this man, he is your golden boy.

very satisfied customers
The Wescott family

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:35:39 PM

Shrimpy72,

Thanks so much for the great feedback! Joe is our golden boy and he will be with us until he retires(which is hopefully not for a very long time) I am glad that we made your experience great. Buying a car can be stressful and we try our best to make it fun and enjoyable. Thanks so much for your business and if you ever need anything just give us a call.

p.s. Joe says Thanks!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
Lejla
4/25/2013 8:23:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  SaltzmanBob Saltzman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

My salesmen was Bob Saltzman he is the man if you buying a vehicle .Very knowledgable ,knows the product very well ,he went above and beyond to find truck that is gonna met our budget and needs.I would highly recommend working with him .Thanks Bob we enjoy our truck every time we drive , and the smile my husband have while he driving is priceless.

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:30:34 PM

Lejla,

Thanks so much for the great feedback! Bob said thanks for everything you wrote and we all thank you for giving us an opportunity to do business with you. We hope you love your new car and if you ever need anything, just give us a call.

p.s. The part about your husbands smile made me laugh out loud. I am glad you are that happy!!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
rbugnacki
4/20/2013 8:10:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  SaltzmanBob Saltzman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

I arrived at the Dodge dealership and Bob came out to greet me. I told him what I was looking for and he took me to where the Caravan were. I found one I thought I liked and he went to get the keys. Unfortunately while he was gone I found another one I liked more. He returned and was very nice about having to go get another key. He said "Don't be sorry, it's my job."

We took the vehicle for a test drive. I decided that it was the vehicle I wanted.

It was so nice to be at a dealership that was more interested in helping me find the vehicle I wanted and didn't waste my time going inside until I found what I wanted. There was no pressure to buy a vehicle. Bob let the product talk for itself.

I would return there in a minute and refer anyone who wanted to purchase a Dodge there. Bob is one great salesman. Anyone who got him would be very happy with their experience.

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:27:21 PM

rbugnacki,

Thanks so much for a detailed review! You told a great story and I am glad everything turned out so good! Bob said thanks a lot for all of the nice comments. We hope this is the first of many and we hope you love your new Grand Caravan. If you ever need anything, just give us a call anytime. Thanks again!

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
hemi13
4/16/2013 6:19:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob  SaltzmanBob Saltzman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

I purchased a new RAM 1500 Express. This is my ninth purchase from Fayetteville Dodge. The knowledgable and friendly staff keeps me coming back. Bob Saltzman was excellent and knows the product inside and out. The service department has always exeeded my expectations.

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Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:23:44 PM

hemi13,

Wow, thanks for the great review and continued business. We appreciate that you have been back so many times. We want to continue that relationship and always make it a better experience every time you come back. We hope you love your new Ram 1500 Express!! All of us (especially Bob) say thanks and if you ever need anything, just give us a call.

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter
msjul
4/16/2013 12:11:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg BelzakGreg Belzak
Jeff  MunsonJeff Munson
Justin O'ConnorJustin O'Connor
Joe  SomersJoe Somers
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fayetteville Dodge Ram:

I had a great experience at Fayettville Dodge. They went above and beyond to find me a car that would make me happy to own.

Was this review helpful to you?    Yes | No

Response From: Fayetteville Dodge Ram
Added: 5/11/2013 1:19:44 PM

msjul,

Thanks a lot for the great feedback. I am happy we were able to accomplish everything for you. We are glad you are happy to own your new car and if ever need anything just give us a call anytime.

Ryan Geiger
Dealership Director/Vice President
315-637-5001
rgeiger.fd@gmail.com

Twitter

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