Feldman Chevrolet of Lansing

gave Jeff in parts vin# off my car he sold me wrong part then would not take it back. went to Shaheen got wright part 1st time and it was less money would never go back no one should ever use bud Kouts for then would not take it back. went to Shaheen got wright part 1st time and it was less money would never go back no one should ever use bud Kouts for parts. or try to buy a used car had bad time with that to try to buy used car said it was one price then made it higher price at the end would never buy a car there i would go to sundance next time. More

Dealership is not trustworthy and sells problem vehicles which they do not stand behind. We bought a "Certified" GMC Envoy and paid a premium price for it only to find out the car had been in a major accide which they do not stand behind. We bought a "Certified" GMC Envoy and paid a premium price for it only to find out the car had been in a major accident that was concealed from the carfax by GM and the frame had been cut and welded back together with substandard, mismatched suspension parts to compensate for the frame damage. When we confronted Bud Kouts with the problem, they stuck us with it and would only offer to "help us dump it" for 10 thousand less than we paid for it in and auto auction and "help us get into something else". No thanks - these guys are crooked as the day is long and it is no longer a secret why. I have complete high resolution photographs, an independant frame shop written inspection and recorded phone messages confirming all these to be factual. Bud Kouts just wanted us to go away silently...so much for that. BEWARE OF THIS DEALER!!!!! More

great work good price on time, dick idings and his crew go above and beyond and even offer a senior citizens discount........................................................................................ go above and beyond and even offer a senior citizens discount............................................................................................................................................... More

They have a service prices that are 30-50 percent higher than the competition. When you take a car in there they quote a price for fixing your vehicle that is considerably higher than other places. We we than the competition. When you take a car in there they quote a price for fixing your vehicle that is considerably higher than other places. We went there trusting that we would receive an honest assessment of the problems of our vehicle and also fair pricing for service. Unfortunately we were disappointed. When we confronted them with our concern - they were kind but condescending. I know that GM has been facing financial troubles because of the bankruptcy that has been recently filed - and that the dealers make a significant profit from servicing their vehicles. But taking advantage of the perceived ignorance of certain customers for profit is simply unacceptable. More