Read Reviews Fenton Nissan East

Fenton Nissan East

Fenton Nissan East

5108 Southeast 15th Street
Oklahoma City, Oklahoma 73115


(405) 600-7915

Fenton Nissan East
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.2
  • Friendliness:

    4.5
  • Overall Experience:

    4.1
  • Pricing:

    4.1

24-Month Rating

based on 19 reviews

4.2

4.2 out of 5

35 lifetime reviews

Fenton Nissan East

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Fenton Nissan East

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Fenton Nissan East has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: Closed


Our Amenities

JanelleFlatt
10/24/2012 10:46:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Limmie Jones and Becky Cheek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

Our Salesman, Limmie Jones, was awesome. He helped us find just the right car. Becky Cheek was very helpful in expalaining about the function of the new car. I will go back to Fenton East when I am in the market.

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darlaswood
10/5/2012 1:05:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Limmie-Roger-Clint-Becky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Fenton Nissan East:

I just went there to see if I was eligiable for a used car and they totally surprised me when they ran my credit score. They told me that I could keep my money that I had for a down payment and I qualified for a "brand new" car. I never ever had bought a "brand new" car until now and I am LOVING my "brand new" car. All the employees are very very nice and helpful. Thanks for everything Fenton NissanEast!!

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Shooterchick
9/23/2012 12:31:45 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
unknown
  • Customer Service:

    N/A
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    2.2

My Review Of Fenton Nissan East:

My elderly Mother took her Sentra in for a new alternator and front brake pads. They talked her into having her transmission and radiator fluids changed (both systems were flushed as well). And, both were probably in need of attention. However, $1100.00 later, I am completely miffed!!! How can Fenton even feel okay about ripping people off to this extent? Even if I overestimate the repairs: alternator = $250.00, Brake job (with rotor turn) = $175.00 and $100.00 for the flushing and fluid changes, I cannot come up with $1100.00. Of course, I can see how things add up so quickly when someone is charged $63.00 for antifreeze!!!!!! This leaves $575.00 for labor. At $45.00 / hr. for labor, Fenton would have had to spend approximately 12 hours tending to my Mother's vehicle. Now, I did not account for tax, but REALLY, 10 hours labor does not seem any better to me than 12! I am so upset and there is NOTHING I can do to recover even a small part of my limited budget Mother's money. However, hopefully by sharing this experience, someone else might be inclined to reconsider obtaining service from a business that truly does not deserve the business of honest, hard-working consumers.

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yeswedid
9/8/2012 11:57:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clint
Clay
Rob & Chad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

We called ahead to check on inventory before we drove over 150 miles. Clint answered all our questions. He greeted us when we got there. While he was getting the vehicle, Clay came out and introduced himself and thanked us for coming in. Rob worked with us on price. We were then introduced to Chad. He was very helpful and sincere in finishing up our paperwork. The selection of inventory and the friendliness and price we were given will be our main reason for highly recommending this dealership. We were welcomed to the "Fenton Family" with open arms.
Thanks for a very pleasurable experience. We will be seeing you again.

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freddaep
8/13/2012 5:10:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Maltos and Chad Lewis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

James and Chad were both extremely helpful and not too assertive. I did my research prior to even arriving at the dealership and I did not feel pressured at all. I appreciate the respect they showed me throughout the entire process.

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cdthompson74
8/9/2012 9:42:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jerry Cheek Chad Lewis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

Everyone at Fenton were great. They allowed me to test drive a couple of units and even drive one to my wife who couldn't make it down to the dealership. I shopped on the Internet before coming down and when I got there everything was as advertised which was nice. I would have no issue recommending this dealership.

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ChrisS29
7/31/2012 9:18:02 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Becky
Roger
Chad and Brian
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

I recently went to Fenton Nissan East to look at a suv/crossover vehicle. I am your typical hate buying a car customer but they made my experience pleasant. I test drove the Nissan Rogue AWD SV and love it. I was a traditional American only type of person but I have to admit when I did all my research everyone loves the Rogue and gives it great reviews. The dealership itself was very pleasant and family friendly. The people there are very professional. My buying process went extremely smooth Brian and Roger got all the numbers where I needed them to be. Chad in finance made the paper signing process super easy and fast. I didn't sit for what always has felt like forever waiting. Becky actually helped by showing me all my features on my Rogue while we waited and even setup my bluetooth for me! I have never had a salesperson actually setup the electronics with me so this was an awesome bonus for me. Becky setup my first oil change and made sure that if I had any questions to give her a call and that she'd help me in anyway possible and answer any questions I had. I would definitely recommend this dealership and would recommend you ask for Becky, Roger or Brian. They were awesome and I love my Rogue!

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hostfamilies
7/22/2012 1:35:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Britney Ozment
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

Upon arrival I was greeted with a friendly smile and welcome and was assibned Britney as my guide. She quickly assessed my needs and obtained the vehicle I was interested in. When I realized it was not what I wanted she showed me all the ones that fit the category of what I was looking for and I did find one. She was understanding and very helpful. Her friendly attitude and knowledge were impressive and as I left I was pretty sure that if I finally decide on this vehicle, I would come to Britney for the final work.

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J. Conner
7/9/2012 10:55:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Clinton Stover
Roger
Eric and Becky Cheek
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Fenton Nissan East:

This was one of the most pleasant experiences we have had when purchasing a new vehicle. Clinton was very knowledgeable about the Frontier and did an excellent job of sharing the information with us. Roger & Clinton worked quickly to give us a price that was within the amount we were seeking with the options we were looking for. Eric, Financing, also did an excellent job and made the financing process easy and within a reasonable time frame. Meeting with Becky and having the customer service explained was also a good expierence. We have already recommened Fenton to our friends and coworkers. We will definitely shop with Fenton in the future.

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Colesmom
6/28/2012 3:43:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Brain the new car manager
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.8

My Review Of Fenton Nissan East:

They treat there customers like crap if u don't have a really good credit score then u are nothing to them I would not ever go back they act just like one of the other dealerships around del city also one of there managers is very mean to the employes there and does nothing to help I was pushed into a car that I did not want and the car had no radio in it and when I said something about my trade in they told me to have it repo they did not want it and wanted me to just take it back I don't think that is right so please if u can help it don't go there

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