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Ferguson Buick GMC - Service Center

Norman, OK

4.5
1,802 Reviews

1,802 Reviews of Ferguson Buick GMC - Service Center

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May 24, 2024

I originally went in for an oil change. The service person sent me a video that showed a small oil leak in the oil pan. I was advised that it would cost an additional $250 to fix. I gave More

by npdhawk32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Service got me in without an appointment and did my service in a timely manner. More

by HCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

They stand behind there word and there never was any high pressure sales tactics. Easy car buying process. More

by OKIEMON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Great place to take your vehicle for service. Friendly staff, fast and efficient check in. More

by NORTHUP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Martin-Ladusau
May 24, 2024

My service was outstanding. It was easy to schedule on line. The reminder was appreciated and my truck was completed in great time. More

by DNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZAC
May 24, 2024

Seen my truck immediately and started work on it as quickly as possible. Kept ne informed of the progress and whatever other issues were identified. Communication was great and they even reached out to More

by John W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Service center was good. Timely manner on work completion is good. The texting feature that has been implemented needs some improvement. Overall good service center. More

by GMMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Zac in Service
May 23, 2024

That Todd Bailey is amazing! ! Couldn’t be better, will be back soon, thank you!!! More

by Toddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Finished ahead of estimated time. Car was nice and clean when picked up. People in office courteous. More

by swharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Genovese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

It’s one of the quickest oil changes I’ve ever had in my life More

by MDEPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeah not sure who did my oil change but the older man that took my information was very friendly and nice