Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
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Great experience Very nice dealership. Everything went very smoothly. Was in and out in a reasonable amount of time. Got the vehicle of my choice without any ex Very nice dealership. Everything went very smoothly. Was in and out in a reasonable amount of time. Got the vehicle of my choice without any extra pressure. More
Best experience ever! Looked online at inventory and found the car I was interested in prior to my visit. Sent an inquiry and "Gentleman Jim" Zabel reached out and immediat Looked online at inventory and found the car I was interested in prior to my visit. Sent an inquiry and "Gentleman Jim" Zabel reached out and immediately set up a VIP appointment. Had the vehicle ready to test drive and made the entire buying experience so flawless and simple. My 10 year old son even commented on how awesome the process was handled. Everything was straight forward and I left VERY pleased. Have already referred others to stop by and see "Gentleman Jim"... He was the BEST! More
follow-up service purchased a used vehicle from ferman, great experience, my salesman, Matthew Cerro, was very professional and walked me thru every step of the process purchased a used vehicle from ferman, great experience, my salesman, Matthew Cerro, was very professional and walked me thru every step of the process. would highly recommend Matthew to anyone looking for an auto. More
Jeep Serivce Great service by Mike Viers. Friendly and attentive, was in and out in under an hour. Would recommend Ferman to Friends, family and rate my visit a 1 Great service by Mike Viers. Friendly and attentive, was in and out in under an hour. Would recommend Ferman to Friends, family and rate my visit a 10. Matthew Greaux More
Caring Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to Sales, service and management experience has been nothing less than exceptional. I have purchased many cars from this dealership. They work hard to make sure every customer is very happy. More
Fantastic Amanda Alvarez (our sales rep) was fantastic. She was extremely inviting and made the experience great. She knew what we wanted and gave us that. Fro Amanda Alvarez (our sales rep) was fantastic. She was extremely inviting and made the experience great. She knew what we wanted and gave us that. From there we were dealing with Steven the director of finance and he was awesome. Loved every minute we were there. More
15 month check up I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the loung I had an appointment for my 15 month check-up. Checked in and was told it would take about an hour. Forty minuets later the tech came into the lounge to let me know my Jeep was done. Everything was clean and checked and ready to go. The service lounge is comfortable, clean and offers a selection of drinks. More
Comfortable experience Great experience. Sold us what we needed not just what they wanted to move. The salesperson , Derrick, as well as the finance people made it not only Great experience. Sold us what we needed not just what they wanted to move. The salesperson , Derrick, as well as the finance people made it not only painless but pleasant . More
Dodge Challenger Hemi!!!! I purchased a Certified Pre-owned Dodge Challenger RT/Hemi about 2 weeks ago and I Love it! My Sales Rep "Gentleman" Jim Zabel was AWESOME!!!!! Being I purchased a Certified Pre-owned Dodge Challenger RT/Hemi about 2 weeks ago and I Love it! My Sales Rep "Gentleman" Jim Zabel was AWESOME!!!!! Being a sales rep myself for the past 20 years, my experience with Jim was like 2 buddies hanging out and talking over a beer & Wings. No pressure at all. It was Great!!! The Finance Manager Steve Stewart was both efficient and funny as heck! More
Finally a car salesmen with integrity Over the past 3 weeks, my boyfriend and I have been searching for a Cherokee jeep. We have been to dealerships from Miami, Fort Myers, Naples and fina Over the past 3 weeks, my boyfriend and I have been searching for a Cherokee jeep. We have been to dealerships from Miami, Fort Myers, Naples and finally Lutz's Florida. After several conversations with James Zabel, we knew we were dealing with an honest---as opposed to the dishonest, lying car salesmen in this area. The trip from Naples to Lutz's was worth the drive to feel the security that he would give us a fair and just price. Meeting him in person was such a delight because I knew instinctively that we were dealing with a man of his word.----very rare in the car business. Ferman dealership is blessed is to have such a genuine salesman of trustworthy caliber working to represent his company. We were blessed to have found him and the 3 weeks of waiting was worth it. I am showing my new jeep to everyone but I rave over the character of Jim Zabel. I love my jeep but I am most impressed with the scrupulous and honorable character of Mr. Zabel. From this day forward, I will only do business with him. More