Ferman Ford

My air conditioner on my 2012 Taurus started making noise. Bill in the service dept tried to tell me on the phone that something must have slipped down onto the air condition blower mower, but I could noise. Bill in the service dept tried to tell me on the phone that something must have slipped down onto the air condition blower mower, but I could find nothing. I stopped by the shop and he attempted to find the problem but conceded that it was the motor in the blower. I brought the car back the next day for service the following day. I was called around 11:30 the next morning to say it was done. Bill was a true professional in all sense of the word. Polite and engaging and took care of my vehicle as quickly as he could. I used your courtesy van to be transported home and then back to the dealership both days. To say the least, both men were very congenial and polite. Linda Thoma More

I took my MPV to fix a problem and got ripped off by these guys. Don't go to them unless you have money to burn. these guys. Don't go to them unless you have money to burn. More

My vehicle was serviced in excellent time and at a good price. I would recommend this dealership service to anyone and I will continue to use them. price. I would recommend this dealership service to anyone and I will continue to use them. More

Everyone friendly, courteous, remembered our names when we made a second visit. Immediate contact and a pleasure to do busy with. I would go back when I need another vehicle. we made a second visit. Immediate contact and a pleasure to do busy with. I would go back when I need another vehicle. More

They made buying a new car an enjoyable experience. I purchased a 2014 Mazda6 and I love it. After sales support has also been good. purchased a 2014 Mazda6 and I love it. After sales support has also been good. More

Very friendly staff. Worked with us to help us get the price that we wanted to pay each month without it being a painful process price that we wanted to pay each month without it being a painful process More

I worked out a deal to trade my truck in for a new F350 via the internet. Jeff was very helpful in pointing out the rebates, gave me a great deal without haggling. The numbers he sent via email were ex via the internet. Jeff was very helpful in pointing out the rebates, gave me a great deal without haggling. The numbers he sent via email were exactly what happened when I got to the dealership. He also valued my trade b/c I'm 3 hrs away, and was true to his word on buying it for that amount. This transaction was smooth as silk. I wouldn't hesitate to buy another from them when the time comes. This was a pleasure. More

We always use this dealership for servicing our cars even though we go past another Ford dealership to go to this one. They take care of our cars and we don't have to worry that something wasn't done correc though we go past another Ford dealership to go to this one. They take care of our cars and we don't have to worry that something wasn't done correctly. More

I worked with Jeff to buy my new Focus and had a great experience. He was very helpful and willing to answer any questions I had, as were the finance guys. There was an issue with one of the seat belts, experience. He was very helpful and willing to answer any questions I had, as were the finance guys. There was an issue with one of the seat belts, however Jeremy in service was able to get it handled for me with no problems! More

I feel the need to write about Service Manager, Jeremy Bauer. I have been bringing my vehicles to Jeremy for several years, and now my children do as well because Jeremy has always gone out of his way to Bauer. I have been bringing my vehicles to Jeremy for several years, and now my children do as well because Jeremy has always gone out of his way to make sure we are satisfied with the service provided. He is honest, and genuinly cares about his customers. I and my children will continue to bring our vehicles to Jeremy whenever needed - Christine Colardo More