Ferman MINI of Tampa Bay - Service Center

Dallas was so kind and helpful. He went above and beyond customer service! Luv my Mini! He went above and beyond customer service! Luv my Mini! More

Great service and quick. Even gave me a loaner just in case my car wasn’t ready. Even gave me a loaner just in case my car wasn’t ready. More

Sara our Sales person was outstanding! Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit u Showed us features on our Mini we didn’t know existed. Put together several different purchase senecios for us so we could select the one that fit us the best! More

Everything went smoothly. Waiting area was nice. Staff was courteous. It was a wonderful experience. Waiting area was nice. Staff was courteous. It was a wonderful experience. More

Pleasant, easy, and comfortable, always a pleasure to get my mini serviced here. Keep up the good work. my mini serviced here. Keep up the good work. More

Matt is a great service rep and made sure my wait time was minimal as I stayed and waited for the work to be done. was minimal as I stayed and waited for the work to be done. More

I had the best experience at Ferman MINI of Tampa Bay. Courtney Devine was the best part of my experience. I am from out of town and wanted to check my car to make sure it was safe to drive up north. T Courtney Devine was the best part of my experience. I am from out of town and wanted to check my car to make sure it was safe to drive up north. The video from the serviceman explaining all the issues that needed to get fixed and then Courtney walking me through each fix was above and beyond customer service. I also enjoyed the free wifi so I could still work. When I drove my car off the lot OMG I couldn't believe how much safer and smooth the ride was home. I will continue to go back to this dealership in the future. Also want to give a shout out to Tony. He was explaining all the new cars to me and the difference. Tony was very knowledgeable. More

The Ferman service team does a great job. When Courtney was busy, Matt jumped in and got me taken care of. Always a positive experience at Ferman. Thanks. When Courtney was busy, Matt jumped in and got me taken care of. Always a positive experience at Ferman. Thanks. More

This is the third vehicle I have purchased from Ferman Mini. A pleasant experience. Working with Ryan George makes the whole process so much easier and straightforward. He is knowledgeable, professional, Mini. A pleasant experience. Working with Ryan George makes the whole process so much easier and straightforward. He is knowledgeable, professional, and personable. I consider him a friend and a trusted advisor. I highly recommend Ferman Mini, both sales and service departments. I should mention that working with Courtney Devine in the service Makes each visit easy for me. She goes that extra mile to make sure that I am happy. More

We had an incredible experience at Ferman Mini of Tampa Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan took us on a lengthy test drive that truly demonstrated so much about the vehicle, all the while spouting info that showed how much he knew about the car we were in. Two days later, and with countless options of colors to choose from their inventory, I settled on a gorgeous little red Mini convertible and have been in love ever since. I can’t begin to explain how appreciative I was of the info session Ryan gave me before driving off. There’s things about the car I would’ve never taken advantage of (key fob short cuts and app benefits) had he not shown me. Today, I completed my morning errands with the top down and pep in my step! Thanks so much to Ryan and the entire Ferman Mini team!! We couldn’t be happier! More