Ferman MINI of Tampa Bay - Service Center

I leased a new vehicle. The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, a The personnel at Ferman was excellent. They were very knowledgable and easy to deal with. Matt Crespo, my salesman was terrific. He was pleasant, accommodating and was on top of everything. He took everything out of my old car and put in in the new won and he really didn't have to do that. I will definitely lease another car from this dealership when my current lease expires. I hope that Mr. Crespo will help me again. More

Great service! Very pleasant to deal with and timely service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l service on car. Would recommend to anyone in the greater Tampa Bay Area. Thank you l More

Paul&Derrick are why I'll continue to be a loyal client here Paul Scaglione amazing as always goes above and beyond-if it weren't for him would certainly consider going somewhere else he makes sure I'm well take Paul Scaglione amazing as always goes above and beyond-if it weren't for him would certainly consider going somewhere else he makes sure I'm well taken care of above anyone else every time. Derrick is also why I'll continue to bring my car here as he was professional, polite and friendly. Usually I have to take my car to the car wash after service but this last time it was like I got a professional detail and that made it an even better experience. The people make the experience not just the services and prices. More

Super nice folks. Great service. Everyone was very nice and helpful. I felt like they went out of their way to make sure I was satisfied. Their efforts were certainly appreciated. Everyone was very nice and helpful. I felt like they went out of their way to make sure I was satisfied. Their efforts were certainly appreciated. More

Great service and nice people. Jamie Annese is always very helpful and nice. I would certainly recommend her along with this dealership. Nice..nice..nice... Jamie Annese is always very helpful and nice. I would certainly recommend her along with this dealership. Nice..nice..nice... More

Awesome Service Dept Ferman BMW staff was on point - right from setting my appointment for 3 recalls - up until it was done (only a few hours after I dropped it off). Very Ferman BMW staff was on point - right from setting my appointment for 3 recalls - up until it was done (only a few hours after I dropped it off). Very impressed with the service staff.. Thanks More

could not get anything in writing from service dept. service dept. adviser was not clear on type of tire i was getting and they would have to order them and it would take day or longer to get them MFG. m service dept. adviser was not clear on type of tire i was getting and they would have to order them and it would take day or longer to get them MFG. makes a lot of different styles of tire i just wanted to know what i was buying and a total cost. never got what i was asking for just a take it or leave it guess on total cost. i left it. i dont do business with a company that doesnt answer my question and my demands.. it is my money they are spending. never got a brake down on what they repaired and corrected to put it on the lot. they could have mailed it to me if it was against company policy to e-mail information about service preformed on the car. i did buy the car. More

Recall, oil change and bulb replacement. Jimmie Whaley was accurate and thorough in keeping me informed during my visit. I bought my vehicle new from Ferman in 2009 and have had it serviced Jimmie Whaley was accurate and thorough in keeping me informed during my visit. I bought my vehicle new from Ferman in 2009 and have had it serviced there ever since. More

Great Service I had recently purchased a used BMW from another dealer but had Ferman inspect it for me. Quick, efficient and complimentary. Any service I will need I had recently purchased a used BMW from another dealer but had Ferman inspect it for me. Quick, efficient and complimentary. Any service I will need in the future Ferman will be doing. More

Quick, efficient and educational every time! I’m not savvy with cars so it’s nice having things explained to me in simpler terms. thank you! savvy with cars so it’s nice having things explained to me in simpler terms. thank you! More