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Ferman MINI of Tampa Bay - Service Center
Palm Harbor, FL
926 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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926 Reviews of Ferman MINI of Tampa Bay - Service Center
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July 18, 2018
Awesome service every time! I cant recommend Ferman Mini highly enough! I have had my mini in for service a number of times, and have always been very impressed. The staff is ver I cant recommend Ferman Mini highly enough! I have had my mini in for service a number of times, and have always been very impressed. The staff is very friendly, knowledgeable, and helpful. Charles was wonderful in October when my Mini had an engine issue, getting everything taken care of quickly and for less than expected. And Denise was fantastic at my last visit, making special arrangements to accommodate my work schedule, and getting everything done on time and under budget! I love my Mini and wouldn’t take it anywhere else for service! More
by KenziesMom
Employees Worked With
Darlene King, Charles Drivas
Helpful July 14, 2018
recall repair and then some excellent service - 5 star love the Mini and BMW staff. also recommend getting a Mini - my favorite car! shout out to Marc, Courtney, Darlene best S excellent service - 5 star love the Mini and BMW staff. also recommend getting a Mini - my favorite car! shout out to Marc, Courtney, Darlene best Service ever :) also the loader staff through BMW great!!! have a great weekend see you soon. More
by KellysMini2017
Employees Worked With
Matt Cerro, Darlene King
June 28, 2018
Exceptional Customer Service Provided by Marc Youngsma! Thrilled with the customer service provided by Marc and appreciate the respectful, thorough and efficient way he handles Mini customers! He cares and Thrilled with the customer service provided by Marc and appreciate the respectful, thorough and efficient way he handles Mini customers! He cares and it shows! More
by Lisa
Employees Worked With
Marc Youngsma
May 16, 2018
Always treated well. When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners i When I walk in, the service coordinators call me by name. Very friendly and knowledgeable. Example is today. Made an appointment for loose fasteners in drivers door. I got there early and they took my car right away and was back in minutes. No hassles and I was out of there. Really fine crew at ferman mini. More
by 2 Minis
Employees Worked With
Other Employees :
Doug Opie, Darlene King, Charles Drivas, Marc Youngsma
May 10, 2018
Ferman Mini Dealership always excellent I’ve been with Ferman Mini Cooper Dealership in Palm Harbor since 2005. Always operate with excellence and putting the customers first! The Service st I’ve been with Ferman Mini Cooper Dealership in Palm Harbor since 2005. Always operate with excellence and putting the customers first! The Service staff- Darlene and her Manager were exceptionally nice in a time of emergency. Very much appreciated! More
by gailmburkey
Employees Worked With
Head manager of service at Palm Harbor Mini dealership , Darlene King
March 21, 2018
Best Dealership I have ever encountered Thank you for servicing and cleaning my 3rd Mini and my husbands 1st one. As always, super service and friendly faces. The best dealership I have ever Thank you for servicing and cleaning my 3rd Mini and my husbands 1st one. As always, super service and friendly faces. The best dealership I have ever encountered. More
by Vana S
Employees Worked With
Doug Opie, Jack "MINIBee" Rowland, Darlene King
March 18, 2017
Extended maintenance warranty I went in to get a tuneup in June 2016 and when they pulled the boots off my spark plugs they broke it and told me I had to pay for it almost $300 . I went in to get a tuneup in June 2016 and when they pulled the boots off my spark plugs they broke it and told me I had to pay for it almost $300 . I told them I did not want that fixed and they put it back when I got back in my car it did not work the same way I brought it in and they would not do anything about it and let me drive off the lot . They never told me I needed my brakes changed or my wipers changed they waited until the warranty ran out and then told me it's out of warranty . Worst service I've ever had I will never go back there again . More
by saedisaiah
Employees Worked With
Dennis , Sales Training
February 24, 2017
Very interesting a success A success. Very interesting I felt my car was very safe to drive after being serviced. I like the store and the many cars available to look at A success. Very interesting I felt my car was very safe to drive after being serviced. I like the store and the many cars available to look at More
by Mini
Employees Worked With
Swrvice
February 22, 2017
Oil change &stirred rotation Staff was friendly and very nice I even got a thank you card in my car after service and they washed the car which was nice Staff was friendly and very nice I even got a thank you card in my car after service and they washed the car which was nice More
by Ceasar
Employees Worked With
Charles and I forget the service rep nice girl training
January 27, 2017
Amazing Everyone friendly,knowable, wanted to make sure I was happy happy happy happy Much Love and Blessings They were able to give me a loner car... Everyone friendly,knowable, wanted to make sure I was happy happy happy happy Much Love and Blessings They were able to give me a loner car....I didn't miss any appointments More
by Gemini333
Employees Worked With
AUSTIN.....
