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Ferman Mazda - Brandon
Brandon , FL
381 Reviews
Ferman Mazda of Brandon is a Metro Tampa dealer serving Brandon, Lakeland, Plant City, Wesley Chapel, Bradenton, Sarasota, Clearwater and St. Petersburg. Whether you are looking for a brand new Mazda or a Certified Pre-Owned, we have you covered at Ferman Mazda of Brandon. Our goal is to become the #1 Mazda dealer in Florida by offering our Guests the best service, selection, value and straightforward pricing available. Contact Us today to see why more and more Mazda buyers are visiting Ferman first. Our full-service dealership also offers Mazda Service and Car Repair, Mazda Parts and Accessories as well as a Car Loan, Auto Lease and Finance Department to assist you with your auto loan and Mazda lease needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 381 reviews
April 04, 2011
We have worked with dealership many times, and until recently the customer service has always been BAD. It had recently improved to OK. We were recently here to look into buying a Mazda CX7. We were als recently the customer service has always been BAD. It had recently improved to OK. We were recently here to look into buying a Mazda CX7. We were also there for service on my husbands car. We walked the parking lot several times and no one came up to us (15 minute period of time), after walking inside I was not greeted and stood around while SEVERAL salesmen were sitting around chatting (90 seconds+) I should mention that no one was with another customer. As I was about to leave I was "greeted," the salesman was not very friendly. I received information about the vehicle...information that turned out to be mostly false. I was told that I could not get the home-link mirror nor remote start in the CX7. After visiting a different dealership I realized how much could be different and that I didn't have to accept middle of the line customer service. I did receive a phone call the day after my initial inquiry offering me to set up an appt. to come back to get more information on the car. I do feel that the management staff is trying to improve the location, but it has come too little too late. I was already at another dealership, with a friendly, knowledgable salesman and sales manager who got me the car that I wanted with everything + more at an awesome price. The service experience is alway "ok," but neither myself or my husband will be using this Mazda dealership. It is worth the drive to get the friendly, knowledgeable staff elsewhere. More
by bsrummell
Employees Worked With
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