
Fernandez Honda
San Antonio, TX
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We recently purchased a certified pre-owned 2022 Honda Ridgeline Black Edition from Fernandez Honda, and the experience was nothing short of excellent from start to finish. After years of considering a Ridgeline Black Edition from Fernandez Honda, and the experience was nothing short of excellent from start to finish. After years of considering a truck but hesitating on full-size options, we started looking at mid-size pickups that could meet both our family and weekend hauling needs. Even though the Toyota Tacoma had been on our radar for a while, the Ridgeline won us over with its better gas mileage, all-wheel drive, and smooth ride—plus, we've been a Honda family for our last four vehicles, so it just felt right. Fernandez Honda made that decision even easier. From the moment we walked into the dealership, we felt welcomed. The vibe was upbeat and friendly, with no pressure—just great conversation and even better music playing in the background. Chris, our salesperson, made the whole process enjoyable. He really listened to our needs, knew the Ridgeline inside and out, and gave us all the time we needed for the test drive. On top of that, we found we had a lot in common, which made for great conversation and a genuinely pleasant time. Gil in Finance was equally fantastic. He walked us through the available packages clearly and helped us decide on the extended warranty and roadside hazard coverage with zero pressure. He even got us a great rate through a Honda promotional offer, making the buying process seamless and affordable. We also traded in our older Accord, and that process was smooth—we got a great value and were very satisfied. The Ridgeline itself was in excellent shape, especially compared to another we saw elsewhere that had more miles, more wear, and a higher price without being certified pre-owned. Choosing the one at Fernandez was a no-brainer. If you're in the market for a Honda, we highly recommend Fernandez Honda, and especially Chris and Gil. They made what is usually a stressful experience into something easy, professional, and even fun. More
Keo is well-trained and possesses great customer service skills. He will make a positive impact on Fernandez Honda's overall customer satisfaction as long as he is a part of their team. skills. He will make a positive impact on Fernandez Honda's overall customer satisfaction as long as he is a part of their team. More
The best personable service. They kept me informed about the time and if my vehicle needed any additional service. Great communication They kept me informed about the time and if my vehicle needed any additional service. Great communication More
Took my car for an oil change and they did a 25 point inspection. Was able to fix what was recommended by mechanic. Car running good. Thank you. inspection. Was able to fix what was recommended by mechanic. Car running good. Thank you. More
My service advisor Robert Perales was very informant and nice. He made sure that my visit was pleasant. He greated me when I arrived to dealership and on my departure. nice. He made sure that my visit was pleasant. He greated me when I arrived to dealership and on my departure. More