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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,539 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,539 reviews

January 01, 2026

Jason and the entire service department at Fernandez Honda took great care lf me and my sister-in-law on short notice and got the Ridgeline serviced greatly exceeding my expectations with fantastic cust More

by Joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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December 31, 2025

This dealership is fine but nothing special. I would buy another car from them, but feel that I was lied to about a treatment for the car's finish. I wouldn't pay extra for anything except an ex More

by Jehosophat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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December 30, 2025

Excellent service was provided. The service representative kept me informed. I appreciate the texts and photos of services. More

by Caspaclib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service dept
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Jan 01, 2026 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Thanks for the recommendation, and have an amazing day!

Jan 01, 2026 -

Fernandez Honda responded

Hi, thank you for taking the time to leave such kind words about our service. We are always committed to keeping our customers informed and providing top-notch service. We hope to see you again soon!

December 29, 2025

Excellent service department. Service Robert Perales provide complete service with a good explanation of everything that happened. More

by Tonyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
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Dec 30, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2025

Horrible visit! I went for a simple oil change and ask if they could check a sensor. They tried to charged me $180 and say they couldn’t fix it. Service member never More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Dec 30, 2025 -

Fernandez Honda responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and understand how frustrating it must have been to feel unprepared for the cost and outcome of your visit. Clear communication and transparency are extremely important to us, and it’s disappointing to learn that expectations were not properly set before the service was completed. This is not the level of experience we aim to provide, especially to a loyal customer who has trusted us with multiple vehicles. I would appreciate the opportunity to review this situation personally, address your concerns, and see how we can make this right. Please feel free to contact me directly at 210-507-0297 so we can discuss what happened and work toward a resolution. Mauricio Figueroa Service and Parts Director - Fernandez Honda mfigueroa@group1auto.com

December 27, 2025

The kind of warm welcoming and professional service that we like. Brian was amazing, knowledgeable, and made us feel comfortable. Vehicle was services in a timely manner and pricing was made clear and affor More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Service Advisor
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Dec 27, 2025 -

Fernandez Honda responded

Hi Lee, we're happy you found Brian to be so supportive during your experience here at Fernandez Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 25, 2025

I came back for my 3 Cari like the way I’m treated their every one is nice n I recommend anyone for a civic thank u Mr jaime More

by sandrarivas210icloud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
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Dec 25, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2025

The client service was great friendly fast and accurate am definitely satisfied with the service and would return for more services at this dealership More

by Dorianlondongray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo keoviva
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Dec 24, 2025 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2025

Frank gave me an accurate estimate of time it would take to get the factory reset done on my Civic Si. More

by carlost99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 24, 2025 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with Frank! Feel free to reach out to us if you need anything. Have a wonderful day.

December 20, 2025

Mr Almanza was attentive to our needs. The sale and closing were great. We did not feel pressured. More

by ildarobles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Almanza
Report | Print
Dec 21, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Almanza here at Fernandez Honda! We can't wait to see you again, have a great day.

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