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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
983 Reviews
Call Dealership (210) 928-1500
View Awards

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 983 reviews

June 11, 2024

This is my go to for all my maintenance, always done right and everyone is always so professional!! More

by Joanna_Zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Diaz 5 Stars
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Jun 13, 2024 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 11, 2024

A very good experience from the moment I arrived till my new vehicle was delivered More

by davgar5011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , Joe Campos, George Dugosh
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Jun 13, 2024 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 09, 2024

Brian took care of everything. Great customer service! And my service didn’t take longer than quoted. More

by lilaquintero32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 10, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 09, 2024

Every time I come here they always take good care of me to make sure my vehicle is at its best performance! More

by Jesus Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 10, 2024 -

Fernandez Honda responded

Hi Jesus, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 09, 2024

I always go to this dealership for all my service needs. They are always honest and treat me right. More

by nealjohsonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 10, 2024 -

Fernandez Honda responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 08, 2024

Terrible had appt 730 after 5hrs waiting, was told need to go back on Monday. More

by Dante Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Arredondo
Report | Print
Jun 17, 2024 -

Fernandez Honda responded

Dante, Thank you for informing me about your recent service experience. I apologize for the inconvenience you faced due to the wait time and the need to return for additional service. I am committed to making things right and restoring your trust as a valued client. Please reach out to me using the contact information provided. Your feedback is important, and I look forward to understanding more about what happened. John Ridings General Manager Office: 210-507-0279 Email: jridings@fernandezhonda.com

Helpful
June 08, 2024

The customer service and friendliness was great! Clint Crawford was very helpful in describing what maintenance my car needed. More

by Lizapizza00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Crawford
Report | Print
Jun 09, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. If you have any further questions, please give us a call. We're always happy to help!

Helpful
June 08, 2024

This service crew is top-notch. I'm always treated with respect and courtesy. They explain all my options, and they don't use high-pressure scare tactics to get me to add unnecessar More

by Rescuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Jun 09, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff Geoffrey to be so supportive during your experience here at Fernandez Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 07, 2024

The care of my vehicle, the customer service, and the compassion and concern for me and my family’s safety is by far unmatched!!! Special kudos to Chase 😇, his service manager, and team!!!🎉🙌🎊 More

by ljohnson9482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase in the Service Department
Report | Print
Jun 08, 2024 -

Fernandez Honda responded

Hi, thank you for taking the time to leave a review for us at Fernandez Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 07, 2024

Very professional, prompt, did a really great job, respectful, took very good care of us. More

by Rondthompson051576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Crawford
Report | Print
Jun 09, 2024 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
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