Fields BMW Winter Park

Great personalized service!! Mike Abney is super nice and very helpful. I highly rate his customer service. I really like this dealer and would recommend. Fabulous experience duri Mike Abney is super nice and very helpful. I highly rate his customer service. I really like this dealer and would recommend. Fabulous experience during service. More

Great service! My arrive liaison did a great job and was very prompt! He set the right expectations when quoting the timeframe it would take to complete my service. My arrive liaison did a great job and was very prompt! He set the right expectations when quoting the timeframe it would take to complete my service. More

Quick, excellent service I was checked in promptly and on my way with my loaner. My car was ready much earlier than I expected the next day. Mike made sure I had the help I ne I was checked in promptly and on my way with my loaner. My car was ready much earlier than I expected the next day. Mike made sure I had the help I needed to link my iPhone with the car so I could play my music. More

First service at Fields BMW It was easy to schedule my service and I was offered the next day. My service Advisor, Patti Rennie was attentive, friendly yet professional. She info It was easy to schedule my service and I was offered the next day. My service Advisor, Patti Rennie was attentive, friendly yet professional. She informed me of the service process, gave an accurate time frame and was pleasant to both my wife and I. I was truly pleased. More

Service from Richard Gaffney was wonderful as always. I was going to wait for my car but as it turned out it would take more time and Richard was there with from Richard Gaffney was wonderful as always. I was going to wait for my car but as it turned out it would take more time and Richard was there with a rental car in a blink of an eye. More

very good! Blane (at fields ) was very helpful, knowledgable, friendly and fast. Definitely an asset to the company. The lounge is very nice and clean. It mad Blane (at fields ) was very helpful, knowledgable, friendly and fast. Definitely an asset to the company. The lounge is very nice and clean. It made my time there fast and comfortable. More

Excellent customer service The level of customer service at the. Service Dept always exceeds my expectations, especially from service advisor Richard Gaffney. He always goes the The level of customer service at the. Service Dept always exceeds my expectations, especially from service advisor Richard Gaffney. He always goes the extra mile to have my car ready and in excellent condition. Thank you for great service every time. More

5 stars The Service was done in timely manner and service adviser, Blane Caulder, was excellence. He kept me updated. The facility was clean and every one wa The Service was done in timely manner and service adviser, Blane Caulder, was excellence. He kept me updated. The facility was clean and every one was friendly. More

Don't buy anything from the Fields Group I was at this dealership in December of 2015 wanted to trade in my 2015 X5 M package with 96K sticker and they told me they will give me $67,000 loosi I was at this dealership in December of 2015 wanted to trade in my 2015 X5 M package with 96K sticker and they told me they will give me $67,000 loosing about $30,000 just in the first year/ I told them I had to go for the emergency surgery and will return in January 1017 a month later, when I arrived I was told by the management that they only would give me $60,000 for my car. This is a shame and I was told this is was coming from Dan Fields the OWNER... I am sorry I don't trust them and suggest to you to stay away from them. The management is over paid and the dealership has no interest in your saving is all about them. Read other horror stories from other customers you will see. More

Car purchase Quick, easy and painless. Walked in...my wife decided what car she liked. Mind you she said she was not making a decision that night. Went home and ta Quick, easy and painless. Walked in...my wife decided what car she liked. Mind you she said she was not making a decision that night. Went home and talked about it. Called the sales manager the next day and said have it ready for us the next afternoon we were coming back to get it. Showed up, walked in, signed the papers and walked out! Great service and friendly atmosphere. More