Fields Lexus Glenview

I wanted to take a moment and thank a few people at this dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car dealership. I recently needed some service done on my mint 2009 Lexus GS450h and I want to tell everyone about my experience. History about the car, I bought it about 6 months ago as a daily driver (my 23 MINI JCW, also from Fields, is a summer only car). The GS had only 48k miles on the clock and so I made sure to purchase an extended warranty because it is low mileage but older. I contacted Alana Maxwell so she could refer me to someone in service who was the great Marvin Dumanlang. I was in the car business for 13 years and changed careers a year and a half ago so its important since I have no control over my own experiences and have to rely on others. All I can say is that they have been nothing but fantastic, comfortable, an overall flawless and great experience. I cannot leave out Anastasia Stergiou, she has been fabulous and helpful as well and her outfits are ON POINT always! Thank you all for reading, always be nice to the service and dealership staff as they are all top tier to work with from sales to service. Fields Auto Group as a whole is very good and not like other groups. More

Great service experience at Fields Lexus thanks to the courteous, professional, responsive service provided bry Marvin Dumanlang courteous, professional, responsive service provided bry Marvin Dumanlang More

Excellent. Within 5 minutes I was sitting at their free food lounge area eating and drinking coffee. Within 2 hours I was in my car fully maintained for its fi Within 5 minutes I was sitting at their free food lounge area eating and drinking coffee. Within 2 hours I was in my car fully maintained for its first maintenance service. More

The service department has deteriorated. I was given a service deal on my car. The second service was denied. The most recent service had no communication. I was never told my car was ready. I was given a service deal on my car. The second service was denied. The most recent service had no communication. I was never told my car was ready. I have been a customer at this dealership for many years and never been this disappointed More

Purchased a 2024 Lexus 300 ESH yesterday and after 50 years of buying vehicles I can say it was my best dealership experience ever. No hidden unadvertised add-ons to the vehicle and fair in the price ne years of buying vehicles I can say it was my best dealership experience ever. No hidden unadvertised add-ons to the vehicle and fair in the price negotiations. Dan Hoxhaj-Tony Antonov -Kirill Ruditskiy and Josh were all very easy to negotiate with and deliver the vehicle within a couple hours after arrival. I highly recommend Fields Lexus in Glenview, Illinois! Phil Grana Mt. Prospect, Ill. More

Great experience with efficiency and helpful people! I recommend this dealer for Lexus cars thank you! I recommend this dealer for Lexus cars thank you! More

I have leased a 2017 and a 2020 Lexus RX 350. I take the car in for service on a regular basis. Jeff Kaddatz does a great job communicating with me, and I get treated in a professional manner. I take the car in for service on a regular basis. Jeff Kaddatz does a great job communicating with me, and I get treated in a professional manner. He is the best with all his expertise and knowledge. I give him five stars for his friendly and fantastic service. Fields Lexus is very fortunate to have an employee like Jeff Kaddatz working at your dealership! More

Howard Meron, Product Specialist, is an incredible asset to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were saf to customers. Not only is Howard knowledgeable but also a great communicator. I learned so much in just one hour with Howard - some of which were safety features that I never would have picked up on my own. A big thank you to Howard for sharing his knowledge with those of us less technically savvy. More

Best service ever. Friendly and courteous from the moment you walk in the door. Until the moment you leave Friendly and courteous from the moment you walk in the door. Until the moment you leave More

They need a better phone system and better people who answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin answer the phones. A virtual assistant is not helpful. A real person should be but isn’t always here. Great service person Kevin More