About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Fields Motorcars

4.7

215 Lifetime Reviews

4141 North Florida Ave, Lakeland, Florida 33805
Call (863) 688-8111

Top Reviewed Employees

Tim Lowery, Sales Professional, Fields Motorcars

Tim Lowery

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Bigler, Sales Professional, Fields Motorcars

Ron Bigler

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Schreck, Service Advisor, Fields Motorcars

Jim Schreck

Service Advisor
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rolando "ROLO" Rosado, General Sales Manager, Fields Motorcars

Rolando "ROLO" Rosado

General Sales Manager
4.2
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

May 20, 2017

"Great Customer Service as Usual"

- akaSigFreak

I have purchased 4 vehicles from this dealership. There is another Mercedes-Benz dealership 15 minutes from my house, but it is worth the hour drive to deal with Fields Motorcars.

Read More

Employees Worked With

Tim Lowery
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

April 26, 2017

"HORRIBLE Customer & Utter Disrespect"

- savlloyd1

HORRIBLE Customer service!!! I regret purchasing my car from Fields Mercedes due to utter lack of respect and pitiful customer service. I thought so much more of Mercedes!!!! I purchased my 2015 GLA 250 in November 2016. One week later, my keyless entry stopped working. It was a requirement when purchasing a car for it to have keyless entry for safety reasons as I am a young woman and frequently drive by myself, often arriving/departing in the dark. Fields Mercedes promptly replaced my key battery. However, since then, my keyless entry has stopped working five additional times (total of 6). It is extremely frustrating as they say my battery keeps dying and won't find the reason it dies. Yesterday, fields picked up my car to fix the keyless entry issue once again. Today they called me to tell me they had replaced the battery (again). I asked Justin, my account manager who I had previously asked to be removed from my account, why it was replaced and not fixed and he said they could not find an issue. As he was about to hang up on me, I asked to speak to the manager, Alex. Alex repeatedly explained to me that a battery has "life span" and mine had exceeded it. After telling him I know that batteries die and asked what is making it die, he repeated the "life span" spiel about ten more times. He belittled me and made me feel incompetent. When returning the car, Alex instructed the driver (who was very nice!) to show me how to UNLOCK MY CAR. It was extremely disrespectful and offensive. As I have been driving my car for six months, I am well aware how to unlock and lock it. In addition, he has shown me before as did the salesman. HORRIBLE customer service. I regret ever purchasing my vehicle from Fields Mercedes.

Read More

Employees Worked With

Justin, Alex

April 06, 2017

"Great Service "

- Jk

My Service Rep Alexandra went above and beyond. Great service! On top of the great service, the waiting facility is comfortable, clean, and stocked with drinks and snacks.

Read More

Employees Worked With

Alexandra

Featured Inventory

New 2017 Mercedes-Benz C300, $52245

2017 Mercedes-Benz C300

$52,245

View Vehicle Details
New 2017 Mercedes-Benz GLE, $69540

2017 Mercedes-Benz GLE

$69,540

View Vehicle Details
New 2017 Mercedes-Benz C300, $46975

2017 Mercedes-Benz C300

$46,975

View Vehicle Details
New 2017 Mercedes-Benz SLK300 Roadster 2D, $88375

2017 Mercedes-Benz SLK300 Roadster 2D

$88,375

View Vehicle Details

Photos & Amenities

  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • 10% Off Accessories & Clothing (Fields Customers)
  • Free Car Wash (Fields Customers)
  • Student & Senior Discounts (Fields Customers)
  • Free Paintless Dent Repair (Fields Customers)
  • Valet Parking
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Quick Lube