My service advisor Jeff Perard never ceases to amaze me. My car has been serviced at Fields for about 2 years now and each experience is always great. I live in Orlando but Fields will continue to take care of my vehicle. Thank you Jeff for your awesome customer service and professionalism. You are greatly appreciated!
"complete white glove experience."
From the moment I pulled in to the Service Dept for an unscheduled maintenance issue I had, while on vacation, I was treated with care and extreme proffesionalism. Guest amenities were excellent and my wait was very comfortable. While nobody really enjoys waiting during a service, this dealership made my wait as enjoyable as possible.
"New to Mercedes service"
- April Crayton
Jeff Perard was extremely helpful and patient. Not only was he informative but he also level set expectations. Very efficient. Although I live in Riverview I will continue to continue getting service from Fields Motorcars