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Fields Motorcars

Lakeland, FL

4.9
576 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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576 Reviews of Fields Motorcars

January 21, 2022

Thank you Mercedes-Benz. I want thank Margarita Abreu for her excellent and outstanding customer service. Very detailed and knowledgeable. I recommend her to anyone Margarita is an amazing sales representat More

by Yriberas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Breesman
Jan 21, 2022 -

Fields Motorcars responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Margarita. Drive safely, and we hope to see you back at Fields Motorcars!

December 29, 2021

Prompt service and in and out timely. Good car wash and frozen treats a plus More

by Jmurman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin , Gary Gordon, Ron Bigler
Dec 30, 2021 -

Fields Motorcars responded

We're so happy to hear that you were able to have a wonderful experience with us! Thank you for taking the time to let us know we're doing a great job! - The Fields Motorcars Team

December 26, 2021

I had been shopping for a Mercedes dealer to buy a new 2022 S-580 for my wife for Christmas. Since October, I researched Mercedes dealers both in San Diego and Orlando since I just purchased a second hom More

by rich.baldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Aguayo, Bill Metheney, Don Josey
Dec 27, 2021 -

Fields Motorcars responded

Rich, we couldn't have asked for a better review! It was our pleasure to do business with you and ensure you and your wife got your new 2022 Mercedes-Benz S50 in time for Christmas. We are delighted that Don made sure everything from your first visit to you signing the paperwork was taken care of and you were informed throughout the buying process. It is lovely to know that Fields Motorcars could meet your five-star standards and we gained a new customer. Enjoy your new Mercedes-Benz, and we all wish you a happy new year!

December 02, 2021

Great MB dealership , unfortunately pathetic, contriving misrepresenting service manager ruins another longterm customer relationship fraudulent More

by mattcaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
“Rip off” Green, Gary Gordon
Dec 02, 2021 -

Fields Motorcars responded

This review is concerning to receive, Matt. Our team does all they can to provide genuine and transparent care to our guests and their vehicles, and it's disappointing that you've gathered a different impression. Building lasting relationships with our guests has always been a priority, which is why it would mean a great deal if we could have the chance to speak directly about your experience. Please consider reaching out to me so I can gather all the necessary details to address this feedback and offer my support. Thank you, Rick Greene - Service Manager - (863) 688-8111

November 19, 2021

Professional & timely ! Great dealership , ask for Manny or Marco! Wonderful car buying experience ! Will buy from them In the future! More

by Kay143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sotomeyer, marco morales
Nov 19, 2021 -

Fields Motorcars responded

We're so grateful that you took the time to share how much Manny and Marco did to make your purchase experience a positive one! It was our pleasure to assist you with finding the perfect vehicle at Fields Motorcars, and we wish you many safe miles in your new car!

November 14, 2021

Aiden came to our house first thing on Saturday morning in Fields mobile service Sprinter to install a part to complete Takata airbag recall on our Mercedes-Benz. He also re-checked both passenger and driv More

by JBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aiden Butterfield, Rick Greene, Dustin Rogers
Nov 14, 2021 -

Fields Motorcars responded

Thanks for the great review of Fields Motorcars! We're pleased that Aiden was thorough and helpful. It's also great that Rick was communicative and wonderful to work with. We appreciate your business and will see you again next time!

November 06, 2021

Margarita The Sales Consultant She is the best. I think Margarita The Sales Consultant She is the best. I think is my best experience in a dealership More

by Villamilcarlos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margarita
Nov 06, 2021 -

Fields Motorcars responded

Thanks for the 5 star review. Hope to see you next time!

October 28, 2021

Field’s got me in quickly and finished as promised. Dustin was knowledgeable and took care of the problem at no cost to me. Thanks More

by Gm_combs2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 29, 2021 -

Fields Motorcars responded

Thank you for the great feedback! We strive to deliver efficient service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we will be sure to pass on the kind words to Dustin! - The Fields Motorcars team

October 28, 2021

Top Class Service and Attention! Miss Margarita had the Car I was looking for and even the color I wanted, their attention to details is superb. I really recommend Fields Motorcars, excellent! More

by Arturoaleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margarita Abreu, Tim Lowery, P.J. Nunez
Oct 29, 2021 -

Fields Motorcars responded

Thank you for the glowing review! We are thrilled to hear that you had such a successful purchase experience working with Margarita and the Fields Motorcars team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 26, 2021

My experience with the Mercedes family was great and I will recommend others to shop there. Everyone was very friendly and helpful to me. Very high quality and classy. More

by choll46304
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Lowery, P.J. Nunez
Oct 27, 2021 -

Fields Motorcars responded

We're pleased that our team was friendly and helpful. Thanks for giving us a shoutout, and we'll see you again next time here at Fields Motorcars.

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