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Fields Motorcars

Lakeland, FL

4.9
580 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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580 Reviews of Fields Motorcars

October 21, 2023

We found them to be: Efficient; Personable; Thorough. It was our first encounter with Fields Motorcars and it was a pleasant experience. We will return again—should we need other car services. Katherine More

by Dee Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dilliard
Oct 23, 2023 -

Fields Motorcars responded

Dee Dee, we're delighted to know that your first experience with Fields Motorcars was a pleasant one! When we see words like "efficient, personable, and thorough" we know we are doing our job right! We'll pass along the kudos to Katherine. Looking forward to assisting you in the future with any of your servicing needs!

October 08, 2023

excellent service, we left the place very happy, the best sellers, thanks for the experience More

by zadyramos1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Bartolomei, Ron Bigler
Oct 09, 2023 -

Fields Motorcars responded

All of us at Fields Motorcars are happy to see this wonderful feedback! Thank you!

October 06, 2023

It was easy to make appointment. Work was done competently. Service Advisor was courteous and knowledgeable . More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Adkins
Oct 06, 2023 -

Fields Motorcars responded

We're glad to know that you found our appointment process easy and our service competent at Fields Motorcars. Thank you for acknowledging the efforts of our Service Advisor!

September 24, 2023

Companies are a reflection of their employees. Tim Lowery is a rock star. He has delivered 5 Mercedes to my family over the years, he understands how to make the car buying experience painless! More

by MSArnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Sep 25, 2023 -

Fields Motorcars responded

We're so glad to know that Tim and our team have been able to make your car-buying experiences at Fields Motorcars such easygoing processes. We appreciate the support and look forward to assisting you in the future! Take care!

September 22, 2023

I had a great experience. Bill Adkins did a great job. He and the whole staff are to be Commended. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Adkins
Sep 22, 2023 -

Fields Motorcars responded

Paul, it's great to know that Bill and the team at Fields Motorcars provided you with a commendable experience. Thanks for sharing your positive feedback!

September 06, 2023

Marco took my wife and I for a demo ride and explained the entire car for us in detail. We apricated the tour and explanation! Great addition to the sales team!! More

by haroldhaaser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Morales
Sep 07, 2023 -

Fields Motorcars responded

Harold, we're glad to know Marco provided a detailed tour and explanation for you at Fields Motorcars. We appreciate your kind words about our team!

September 06, 2023

Everyone at the dealership was very nice and professional. My salesman was Tim Lowry he was wonderful. I would definitely use him again in the future. More

by billyjacks75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Sep 07, 2023 -

Fields Motorcars responded

We're glad to know that you had a great sales experience with Tim and the rest of our team here at Fields Motorcars. We look forward to assisting you again in the future!

August 20, 2023

Very friendly and helpful! Always willing to help when asked. Would do business with them again More

by letchworthjt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco morales
Aug 21, 2023 -

Fields Motorcars responded

Thank you for this 5-star review of Fields Motorcars! We can't wait to assist you again down the road!

August 14, 2023

Fields technician Broke backup camera mirror after having vehicle for over 10 days with brand new battery issues. Left message and sent email for Greg Ott - Service Manager on 07-30-2023. Still haven’t recei More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Ott
Aug 15, 2023 -

Fields Motorcars responded

I'm sorry to read about the issues you've experienced with your backup camera and battery, as well as the lack of communication. This is not reflective of our commitment to customer service. I'd like to personally assist in resolving this matter for you - please reach out at your earliest convenience so we can discuss this further. Thank you, Greg Ott - Service Manager - +1 (888) 797-7681

August 07, 2023

Working with Ron Bigler at Fields Motorcars in Lakeland was a great experience. Ron really took his time with us from ordering our Sprinter van, explaining the process, keeping us informed and making sure More

by cbatops
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Aug 09, 2023 -

Fields Motorcars responded

We're so glad to know that you had a great experience with Ron and the rest of our team at Fields Motorcars. We always aim for smooth transactions, keeping customers informed every step of the way! Thanks for your trust in us - we look forward to working with you again in future!

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