Findlay Downtown Toyota Spokane

Tyson was polite, and listened to my needs. At no time was I harassed with cars and/or decisions in which I was not interested. Options were presented, and my opinion valued. was I harassed with cars and/or decisions in which I was not interested. Options were presented, and my opinion valued. More

We had the pleasure of working with Michaelangelo Kiehn and Luis Castilla yesterday; and they helped us secure financing to purchase our new GMC Acadia. They were extremely professional as well as extremel and Luis Castilla yesterday; and they helped us secure financing to purchase our new GMC Acadia. They were extremely professional as well as extremely easy to work with. No pressure, no gimmicks, just how can we help you get into the car you want. Michaelangelo made the entire process entertaining and enjoyable! We really didn't think it was going to be possible for us to get the vehicle we wanted, but Michaelangelo & Luis did it! I so love my new GMC Acadia! Thank You BOTH and the entire staff at LHM Toyota!! Wonderful Experience... More

As a 20+ year customer I was totally confident that the Service Crew at Larry Miller Toyota, Spokane, would be able to properly repair my Venza when it began to run poorly. Service Manage Gary Hommel and A Service Crew at Larry Miller Toyota, Spokane, would be able to properly repair my Venza when it began to run poorly. Service Manage Gary Hommel and Asst Service Manager Luke Arneson, both welcomed me and immediately began the process of repairing my car. I especially appreciate the personal interest shown me, as Luke kept me posted on the progress of the repairs. Gary and Luke also arranged to provide me a new loaner vehicle to drive until repairs were completed. I am very pleased with the Personal Treatment and Service I received from the Larry Miller Service Crew and the Toyota Company as well. More

Curteous, Attentive and efficient. I don't really Curteous, Attentive and efficient. I don't really have further words to add to this section and I find this bit of the review sort of not worth the w Curteous, Attentive and efficient. I don't really have further words to add to this section and I find this bit of the review sort of not worth the whole bother of doing it. More

Amy was very helpful and persistent to assist me in getting the best vehicle for my family. She was also very respectful of my time considering I had a sick child at home. I appreciated her looking f getting the best vehicle for my family. She was also very respectful of my time considering I had a sick child at home. I appreciated her looking for a vehicle for me that would give me great incentives but then the flexibility to move to a different vehicle when it was not big enough for my family. She was wonderful! I appreciated Tristan making me a wonderful offer up-front without having to go back and forth to make a deal! I have returned to Toyota many times over the years and this is the reason why I do! More

Recently I bought a Toyota from Larry H. Miller Toyota. I was up tight about doing this because of other experiences in other less able Automotive sales offices. What happened at L H Miller was an outstan I was up tight about doing this because of other experiences in other less able Automotive sales offices. What happened at L H Miller was an outstanding experience. My fear of buying a car was totally removed because of the treatment my wife and I received by Jason Stadden who is Larry H Miller's internet Sales Manager. He had the car, he brought the estimate below what I expected, and he treated us with respect and kindness even when we had to be checked for the homeland security process. During our buying of the car he continued to find ways for us to save money (as opposed to charge us more for options that we did not need). The remarkable financing of some Toyotas this time of year is that Toyota is offering 0% money for 48 months----I was not aware of that and Jason basically showed us that option. A special thank you to the business people behind the action we were also treated to meeting Jeannie Stangle who was clear and effective in explaining all the paths to buying and financing our new car. AND last but not least, The car we bought had a scratch on the side door---Jason got my wife and I a night in the Davenport while their shop fixed the repair issue. IN SHORT IF YOU ARE IN NEED FOR A NEW OR USED CAR GO TO LARRY H. MILLER. Ask for Jason !!!! I am not being paid in any way to write this review. I was just shocked (pleasantly) that such a great business is in our community. Roger Cole More

I called and was given the first possible time and date to get my highlander serviced. I was unable to start it without a jump. I got it to the dealer and also found that it required a recall action. I was to get my highlander serviced. I was unable to start it without a jump. I got it to the dealer and also found that it required a recall action. I was told I could get it repaired and the recall done that same day. I was kept informed of the progress on a regular time frame. I had the battery replaced and the recall work completed at the time stated. More

Jason Stadden was a pleasure to work with. I live far away from the dealership so he provided me many details and pictures of the vehicle I was interested in by email. His description and facts about t away from the dealership so he provided me many details and pictures of the vehicle I was interested in by email. His description and facts about the vehicle were spot on. I think this is the first time I have purchased a vehicle and left a dealership feeling like I was treated fairly and with respect. Thank you Jason, I appreciate your help and will definitely refer others to you and the Larry Miller dealership in Spokane. More

This was our first purchase at any dealer anywhere, so needless to say we were complete newbies and had a lot of questions. We paid cash for our car, our entire savings pretty much, so we wanted to make s needless to say we were complete newbies and had a lot of questions. We paid cash for our car, our entire savings pretty much, so we wanted to make sure we understood every little thing. We had a ton of (what must have been) annoying little questions, and Jason Stadden was incredibly patient with us. Although I did feel hurried in my purchase decision, and did not like that (that's really the only reason why I can't give service & overall experience a 5) when we made it clear that we needed all of these annoying questions answered, Jason was very helpful and answered them all to our satisfaction. We were there to purchase a particular vehicle we had found online, and though that one had been sold earlier in the day, we were able to get another one, same model, and probably better than what we had originally come for. We purchased a powertrain warranty that we soon decided we didn't need, and getting it refunded was relatively painless...some paperwork and some waiting, but all in all uneventful. The dealership also refunded an overcharge for licensing fees, which we hadn't even noticed had happened--the check just showed up in the mail! We lived in Walla Walla at the time, and did everything (besides picking up the car) over the phone and internet, and it all went smoothly. All in all, I would commend the folks we dealt with in sales, finance, and title departments as highly professional and easy to work with, with obvious integrity. More

Eric was very helpful in our purchase of a Camry. Negotiation process was very short and enjoyable. Eric answered all our questions about the car features and operation of them. He was very knowledga Negotiation process was very short and enjoyable. Eric answered all our questions about the car features and operation of them. He was very knowledgable and pleasant to talk to. We have owned many Toyotas and are not disappointed with this most recent purchase. I have and would recommend this dealership and the Toyota brand to friends and family. More