Findlay Toyota

Very pleasant modern car place, waiting area is huge, snacks are available for purchase and plenty of seating area. snacks are available for purchase and plenty of seating area. More

The dealership tries to help the customer as they should do and they do a very good job. do and they do a very good job. More

Tommy was a great salesman! Helped me the most he could and very satisfied with the deal! Helped me the most he could and very satisfied with the deal! More

Time period for service is excellent communication awesome Ethon plot is a wonderful person he is just awesome awesome Ethon plot is a wonderful person he is just awesome More

Tommy and Findlay are truly the best. This is pur 2nd car bought from Findlay. They truly make the buying process easy. My questions were answered thoroughly. Tommy again went above and This is pur 2nd car bought from Findlay. They truly make the buying process easy. My questions were answered thoroughly. Tommy again went above and beyond for our family. More

Tommy has been really helpful regarding my purchasing vehicle, he was quick and patient delinating all the necessary document and steps throughout the whole purchase and made it all smooth and fantastic! vehicle, he was quick and patient delinating all the necessary document and steps throughout the whole purchase and made it all smooth and fantastic! Would definitely recommend to other people who need to buy a Toyota! More

I brought our Rav4 in for a regular service and wheel alignment last week. Not only did the service take over three hours to complete, but it took 50 minutes to get the car after I was told it was ready alignment last week. Not only did the service take over three hours to complete, but it took 50 minutes to get the car after I was told it was ready and "I'm just waiting on the paperwork." Furthermore, while Findlay internally noted that the oil pan access panel was loose, this was not communicated to me verbally or in the paperwork I was given. Clearly no attempt to secure the panel was made, as it began dragging on the ground within days of the service. When the car was brought back to replace the panel, I was blamed for the issue rather than the shop taking responsibility for their negligence. We have bought our last two cars from this location and have had all of our services performed there; they will receive no further business from us. More

The oil change was fine and went just as expected. But there was one technician pushing hard for us to buy a new set of tires. It was off-putting. And to be honest, the guy was kind of a dick about it But there was one technician pushing hard for us to buy a new set of tires. It was off-putting. And to be honest, the guy was kind of a dick about it. It wasn't enough to make me take the car to Jiffy lube. I still believe a dealership can provide better service. But you need to back away from hight pressure sales pitches for things your customers don't actually need. Behavior like this is why so many people distrust and even hate car dealers. More

Carlos was very helpful and determined to make a deal. He showed me all the vehicles I asked to see and then answered all of my questions. He showed me all the vehicles I asked to see and then answered all of my questions. More

Was scheduled for an appointment. It was cancelled due to overbook. Not notified until I arrived at the dealership. Had a follow up appt and it too had to be rescheduled on the same It was cancelled due to overbook. Not notified until I arrived at the dealership. Had a follow up appt and it too had to be rescheduled on the same date due to staffing. Cars were washed in the past for service. Seems like this dealership is going down. I used to praise this dealership, not so more. Please call customers in advance if you know there is going to be a problem with scheduling. My appointment was late in the day, so there was plenty of time to get notified. More