Findlay Toyota

I travel from Summerlin to get my services done on my vehicle. Their service department is Amazing. I can trust them and that huge for a single woman, thank you vehicle. Their service department is Amazing. I can trust them and that huge for a single woman, thank you More

Justin is out service representative. He provides an honest evaluation and communicates continually on the two autos I have serviced at Findley Toyota. He provides an honest evaluation and communicates continually on the two autos I have serviced at Findley Toyota. More

I had my 2021 Prius serviced (40k routine maintenance), and the technician inadvertently didn’t secure the oil cap or cover properly, and the result was that the next morning there was a large pool of oil and the technician inadvertently didn’t secure the oil cap or cover properly, and the result was that the next morning there was a large pool of oil in my garage and oil drip stains on my driveway. You might think this would lead to a negative review, but as the saying goes, “xxxx happens,” and it’s how a dealership deals with it that separates the ones that earn your business and the ones that don’t. My service rep, Steve, made sure I was seen immediately upon my arrival that following morning, had multiple mechanics and managers assessing what the situation was, rectified it and had me out of there in less than an hour. Additionally, without being prompted, he arranged for Mike, their oil stain specialist, to contact me, which he did the following morning, and by 10:30 am, less than 24 hours after the problem was discovered, Mike was at our house, diligently treating the stained concrete and scrubbing the areas for over three hours, until the stains were gone. That’s what customer service is all about. That’s why this dealership gets 5 stars from me, and why I recommend them. More

It took over 2 hours for an oil change. It is now leaking all over the garage floor It is now leaking all over the garage floor More

Justin and Matt are great service advisors. Everything is always perfect! I also received a AAA discount. Everything is always perfect! I also received a AAA discount. More

Glen was very understanding and patient. I even ended up buying a brand new truck instead of a used one. I even ended up buying a brand new truck instead of a used one. More

not not satisfied with service. when we do not agree with their offer service they changed attitude. and my arm rest is broken when i got it back. not coming back when we do not agree with their offer service they changed attitude. and my arm rest is broken when i got it back. not coming back More

This would probably be the ONLY place I would buy a car. John Gartrell was awesome! I have bought a car and sent my mother to buy a car from him. He's always on the ball and is honest. I can't believe how m John Gartrell was awesome! I have bought a car and sent my mother to buy a car from him. He's always on the ball and is honest. I can't believe how much he worked with me to get the deal I needed. You won't be disappointed going with him. He returns calls and texts in a timely manner. Excellent salesman. More

Internet sales consultant, Angel Molina, was professional and courteous. Took care of all the necessary paperwork and made sure that the car was ready, including window tinting. and courteous. Took care of all the necessary paperwork and made sure that the car was ready, including window tinting. More

BG takes care of me every time. We discuss what needs to be done and he does it, if my time allows. We discuss what needs to be done and he does it, if my time allows. More