First Acura

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of First Acura:
I was in the market for a new TL and been to a couple of dealers in Massachusetts and Rhode Island. I had shopped around for the best price. Not only did They give my the best price without any pressure, (something I didn't get from the other dealers I went to) I got the exact car I was looking for. On top of it all, I got a lifetime warranty at no additional charge. They informed me that they give the warranty on all new cars. Dave Williams, my salesperson was very knowledgeable, and the Sales Manager was more concerned with making me happy than with selling the car. I would highly recommend them to anyone considering an Acura.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of First Acura:
i drove quite a distance to this dealer's place after he said that he had the color i wanted. he took the deposit and the next day came back stating that they don't have the required color. he gave me other options- i some how compromised and asked for a different color. he came back a few hrs later with only one option that i really did not want. he agreed to get me some pricing on this option and an option for an upgrade with the color i wanted but never got back to me. i was fed up and went to a different dealer and purchased the car. i called to get back my deposit and the GM behaved as if it was my fault.

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