"Second time around"
When I was looking for another used vehicle, my first move was to send Mark an email and make sure some other dealer hadn't poached him.
We had such a great experience with both Mark and Fitzgerald Auto 3 years ago, that I was hoping to get that combo again. Luckily, they are still a team.
They offered me a fair trade in value for my SUV and made the buying process as easy as possible. (And with my 2 year old running around the dealership on a Friday evening, it could have been a nightmare.)
Mark is always up front with the good and bad, and we had an honest conversation about car-buying while we waited for financing results. Because of my job where I advertise for car dealers, I have unique insight into a dealership and this made for a delightful conversation and helped me feel confident that I was getting a solid deal, from a respectable company.
I will do business again with Mark and Fitzgerald. Hopefully not for a few more years, but when the time comes that I need a new car, I know who to call.
"Best car buying experience"
This the 4th car that I've purchased through a fitzgerald dealership. It's the best way to go with purchasing a new car. It won't be the last.
"My 3rd purchase from Mr. Fitzgerald"
- Scott M.
I shopped my most recent purchase, a 2017 VW Jetta SE, within a 100 mile radius. I was initially thinking of a late-model used but decided to purchase new. My salesperson, Mr. Lee was gracious, a good listener, and quite patient. Once I had made my decision to buy new, I looked for the lowest price. I like the "Fitzway" method of price structure. Mr. Lee advocated for me and got the price I sought. I also purchased the peace of mind that comes with the buyer protection plan having just lost my previous car to a deer strike and having to pay for a rental out of pocket. I know I'll be taken care of after the sale, and I couldn't be happier with the quality of the whole experience as well as the quality of my new Jetta. Truly a pain-free purchase experience. Thanks to all involved, including the F&I department. Service after the sale has been stellar as well...