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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown

Hagerstown, MD

4.6
143 Reviews
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171 S Edgewood Dr

Hagerstown, MD

21740

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Showing 143 reviews

July 01, 2015

Awesomeness Went here to buy a Dodge Journey and they had rows of them.. Within a minute of pulling in there was a salesman that came to help me in anyway possibl More

by sheenabeth84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quenton Dixon
June 28, 2015

no haggling required Thank you Kevin for making buying the vehicle of my dreams painless. I was ready to fight for price and services that Kevin offered before I even ask More

by lcproffit@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
June 20, 2015

Fifth purchase, still satisfied We just purchased our fifth vehicle (3rd Dodge) from Hoffman and remained very satisfied with the experience. The whole deal was very smooth and stres More

by 71charger_fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "BJ" Elliott
June 11, 2015

Quick & Easy Service was very fast. I went in the night before checked out the vehicle, test drove it. Decided I wanted to purchase, it wouldn't be ready until the More

by Mark129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
June 02, 2015

Great experiences I've now purchased 3 vehicles from Hoffman and have had a great experience each time. Especially this most recent purchase they really went above and More

by RRennerjr84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike, Eric
May 27, 2015

Take me seriously ! Looking to buy a 2015 Wrangler. Possible purchase between Hoffman and Buchanan. Pulled up to Hoffman Jeep and the salesmen were leaning on a new car More

by Jeepers Creepers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quenton Dixon
May 19, 2015

Second jeep great vehicle. Our experience was very good. We will most likely buy our next vehicle from Hoffman. Our salesman was very helpful with everything.all the other staff More

by Tonya1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Arvidson
May 19, 2015

The old additonal fee's trick I had made an offer on a used car that was listed at $30K . My offer was a little less and it was accepted by the dealership via email. They advertise More

by Acura Buyer
Customer Service
Recommend Dealer
No
Employees Worked With
Mrs. Jacks
May 20, 2015 -

Fitzgerald Chrysler Dodge Jeep RAM Hagerstown responded

You made an offer $1500 below asking price and in order to accommodate your request we could not sell the vehicle for your offered price certified. I did mistakenly forget to add that to my original email as I was trying to get back to you as quickly as possible and responded from home while trying to deal with a sick child. I have apologized profusely and tried to work with you as best as I could. You gave me your "Final Offer" which we were unable to accept. We were then able to sell the car for the original asking price to another consumer. I am sorry you are upset it sold but you told us that was your final offer and did not leave a deposit on the vehicle so I was surprised to hear back much later in the day that you were still considering it. I am sorry for the confusion but it was honestly a misunderstanding. All customers are charged a $300 Processing fee.

April 21, 2015

Very easy to deal with! No misleading internet price. Went to 2 other dealerships before Hoffman. Both had internet price that included rebates that most people would not qualify for and would not go much More

by jbravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott shimel
March 18, 2015

Fourth new car purchase from Hoffman, still satisfied Our new Challenger is our fourth new vehicle from Hoffman. We were able to quickly come to agreement on a price allowing a nice discount for us and le More

by 71charger_fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (B.J.) Elliott
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