Fitzgerald Toyota Gaithersburg

Car buying can be the epitome of awful. But experience with Fitzgerald Hyundai and sales rep. Robert Hess was enjoyable, painless, timely and certainly a place and a rep. we will recommend to friends, fam with Fitzgerald Hyundai and sales rep. Robert Hess was enjoyable, painless, timely and certainly a place and a rep. we will recommend to friends, family and to anyone interested in a Hyundai. We were treated well, we were well informed and not pressured into anything we were not interested in. Usually, when you think of buying a car, you think of high pressure, discomfort and confusion. You will find none of that at this dealer. Everyone was smiling, full of information and very helpful. Speaking of Mr. Hess, it is not often that you find someone who really loves his job. It is refreshing and definitely makes your experience working with him pleasant for sure. My husband and I were so impressed that we sat down the day after (we bought the car, a Hyundai Genesis-wonderful-last night) and wrote this. Stamp of approval. A plus, plus, plus. More

I have bought from Fitzgerald in the past (twice). I have had nothing but good experiences thus far. When my family was looking for a new Hyundai, without much investigating Fitzgerald seemed to have t have had nothing but good experiences thus far. When my family was looking for a new Hyundai, without much investigating Fitzgerald seemed to have the best price on the vehicle we were looking for. After digging a little deeper, I uncovered a number of dealerships that "appeared" to have better prices than Fitzgerald. Just as the salesman suggested, MOST of these competitors were hiding something. (multiple rebates built into prices, excluding other items like freight, etc). However, when I located one dealership that was able to beat Fitzgerald's prices, I was treated as if I had gone crazy. Sales manager and sales person assured me that this price couldn't be possible. Had I not actually driven out to the other dealership to find out, I would have over paid for my car by almost $2000. Needless to say, I purchased the same car from the other dealership, and will definitely bring my business there first in the future. The Fitzgerald salesman was extremely knowledgeable, friendly, and an overall great guy. I would have preferred to give him my business. However, something rubbed me the wrong way when I located a better price for the same car, and Fitzgerald dismissed it as some sort of anomaly (rather than honoring their price match guarantee). I understand that they are in the business of making money. But when a savvy customer locates a better price, the dealership should man up and honor their word, rather than dismiss the deal as nonsense. More

I bought my 2012 Sonata from this dealership and the salesman (Mr. Hess) was so knowledgeable and friendly! He took the time to explain all the features of the car - inside and out. He spent as much a salesman (Mr. Hess) was so knowledgeable and friendly! He took the time to explain all the features of the car - inside and out. He spent as much as I needed. The sales manager (Chip Buddin) was very helpful with my trade and was around to help unload veihcle when the time came. Both salesmen were very professional, kind, courteous. The vehicle was spotless and ready when I was done with financing, which took no time at all. I would and have recommended this dealership and these salesmen to many coworkers and family. More

Bought my Hybrid Sonata from Mr Hess and Mr Rosenfeld. Mr Hess called when my car arrived and had me out of the store in less than 90 mins. Loving my hybrid and with the tips that Mr Hess showed me I am gett Hess called when my car arrived and had me out of the store in less than 90 mins. Loving my hybrid and with the tips that Mr Hess showed me I am getting closer to 45 mpg. Would recommend these two gentlemen to anyone looking for a new Hyundai especially a Hybrid More

I am very new to car-buying so I was very nervous at first, but after meeting Arthur, from that moment on, everything went very smooth. I thank God for sending me to Arthur!! He really made my car-buyin first, but after meeting Arthur, from that moment on, everything went very smooth. I thank God for sending me to Arthur!! He really made my car-buying experience worth it and made certain that I was satisfied with, not only the car, but the price as well. Thank you so much Arthur! I'm so in love with my Hyundai Sonata LTD/midnight black on black interior with the works!!! God bless you in all that you do!! From a very happy customer- DeLyn Scott More

JJ contacted me from my internet inquiry and we could not be more happy with him, and his level of service that he has provided. He quickly gave me clear options and prices that suited our needs. He paid a be more happy with him, and his level of service that he has provided. He quickly gave me clear options and prices that suited our needs. He paid attention to detail and never once acted as if he was frustrated or maybe wouldn't get the sale. While there, he demonstrated his knowledge of the product he was selling. I sold cars years back, and have had many a salesperson go over a car with me. I have never had someone take the time that he has, know the product as well, and be happy to close the deal as enthusiastically as when he started. It appears to me that we now have a new dealership that we will be going to for our next purchase. More

My last service visit for my Hyundai was a great experience, thanks to the staff at Fitzgerald. John Haybrook was extremely knowledgable, explained the situation in laymans terms, and he made sure I experience, thanks to the staff at Fitzgerald. John Haybrook was extremely knowledgable, explained the situation in laymans terms, and he made sure I understood exactly what I was paying for. The manager there runs a very organized efficient team. Thanks! More

Friendly service Mr Brandon kept Me in the loop of what was going on, over all is all good.So far I'm Happy with my car and the way is running. I hope to have a good relationship with FItzgerald since is t was going on, over all is all good.So far I'm Happy with my car and the way is running. I hope to have a good relationship with FItzgerald since is the only dealer near by, I would recomend Mr Brandon to anyone looking to service a Hyundai vehicle More

Wonderful, easy buying experience. The dealership did everything they could do to make sure my vehicle was right and just what I wanted! I enjoyed the no haggle pricing and fell that I did get a very fai everything they could do to make sure my vehicle was right and just what I wanted! I enjoyed the no haggle pricing and fell that I did get a very fair price. I will be back to get service as I have a free loner for life! More

Friendly sales consultants, even when original salesman was not there others stepped in the assist with the sale. No haggle, no pressure, reasonable prices. We had a problem with the speaker a few weeks was not there others stepped in the assist with the sale. No haggle, no pressure, reasonable prices. We had a problem with the speaker a few weeks after the sale, they provided a loaner car while it was being fixed and they were under no obligation to do so. Very much appreciated! More