Fitzgerald Toyota Gaithersburg

We wanted a used Hyundai Sonata/Elantra, 2010 model in good condition with Hyundai's warranty.We came in not sure if this was the right place to finalize our deal, since we already had Enterprise Dealersh good condition with Hyundai's warranty.We came in not sure if this was the right place to finalize our deal, since we already had Enterprise Dealership offer us an excellent trade in value for our used car "to get out business today". Erol was our sales person at Fitsgerald, Gaithsburg, and he was kind and patient, and showed us the cars they had. We immediately noticed that the prices that Fitzgerald put up were not "marked up" and then negotiated down. Instead, they had put up the correct values of the car. One thing that initially bothered us was that FITZG was not matching the price of the trade in value of our old car with Enterprise. Instead they gave us what was the correct value of the car. We left the dealer and were trying to weigh our options, if to go back to Enterprise. However, on an analysis we realized that we were not only getting a cheaper deal but also a more reliable car (with 10 year/100000 miles warranty + 5 year bumper to bumper). We also noticed that other dealerships were advertising "Hyundai Certified" cars, but when you went there, they would charge you 600 $ additionally to do the certification!!! In summary, I must say that Fitzgerald offered us a great car, for excellent price (with NO HIDDEN COSTS) and an excellent warranty. Not only that Erol, who was our sales person was very informed, and came out as honest and straightforward in the dealings. Matt made our paperwork very smooth, and was very patient in answering all our queries. We are very happy with the service we received from Erol and Matt. Overall, I would highly recommend anyone buying a car to try Fitzgerald first. More

I HAD BEEN SHOPPING TO A FEW OTHER DEALERS TRYING TO DECIDE WHAT CAR TO PURCHASE AND EVERY TIME IT WAS ALL ABOUT IF I TAKE THE CAR HOME RIGHT NOW AND WHAT KIND OF DEAL. ANYWAY I WAS REFERRED BY ONE OF M DECIDE WHAT CAR TO PURCHASE AND EVERY TIME IT WAS ALL ABOUT IF I TAKE THE CAR HOME RIGHT NOW AND WHAT KIND OF DEAL. ANYWAY I WAS REFERRED BY ONE OF MY FATHERS FRIENDS TO GO TO FITZGERALD HYUNDAI IN GAITHERSBURG TO SEE DANNY. HE HAD A SALES MAN SHOW ME A FEW CARS AND EVERYTHING WAS ABOUT WHAT I LIKED. THERE WAS NONE OF THIS " IF YOU TAKE IT HOME TODAY" I GUESS ITS BECAUSE THEY HAVE THE PRICES ON ALL THE CARS UP FRONT SO IT MAKES IT EASY. THEY WORKED OUT A GREAT PRICE FOR MY TRADE AND I ENDED UP DRIVING HOME IN MY NEW CAR. EVERYONE I WORKED WITH WAS VERY PLEASANT AND PROFESSIONAL, IT WAS A GREAT EXPERIENCE AND EVERY DEALER SHOULD DO BUSINESS THIS WAY More

My truck had an electrical issue with one of the windows. As soon as I pulled into the service lane, someone was there to greet me. The problem was diagnosed quickly and dealt with in due course. The whole s As soon as I pulled into the service lane, someone was there to greet me. The problem was diagnosed quickly and dealt with in due course. The whole service department runs like a well oiled machine. Fitzgerald's competitors could learn a thing or two from these guys. More

This the third car we have purchased from Fitzgerld Hyundai in Gaithersburg and every experiance has been better than the last. Arthur has always found us (we have 3 kids) the right car. When it comes Hyundai in Gaithersburg and every experiance has been better than the last. Arthur has always found us (we have 3 kids) the right car. When it comes to the financing and the price then he turns to Danny. We have ad some issues in the past but Danny works everything out better than we could every expect. I will send all my family and friends to see them. We have shopped them against other dealers on price but have found them to allways be staraight forward and at first thought some were a little cheeper,however after you add back the extra freight charge or the processing fee and dealer added packages at some stores they always have the best price. More

They were trying their best to accommodate my requiests & needs. Straightforward answers to questions and good pricing from the start. Negotiation process was actually much less painful than most other deale needs. Straightforward answers to questions and good pricing from the start. Negotiation process was actually much less painful than most other dealerships while they have maintained professional and courteous manners throughout the process. I am very satisfied with Fitz Mall Hyundai and if possible will do business with them again. More

I searched Hyndai.com and found the Gaithersburg dealership on that website. I asked for a quote and got back a quick response from Robert Hess. From that point on it's been a smooth ride like the dealership on that website. I asked for a quote and got back a quick response from Robert Hess. From that point on it's been a smooth ride like the new Santa Fe I got. I have recommended the dealerhip and Robert Hess already to friends and family. Thank you all. More

When we couldn't find the car we wanted in Annapolis,where we live, Fitzgerald got us the car the next day! The other dealer emailed us 2 days later hoping one would be on their next truck! A Annapolis,where we live, Fitzgerald got us the car the next day! The other dealer emailed us 2 days later hoping one would be on their next truck! A friendly, fun, positive atmosphere was great, along with others besides the sales person (managers? at the front desk)jumping in to get us finished and on the way home at the end of the deal which ended up late at night. No one complained that it was 9 pm and they wanted to go home--nice way to do business as far as we were concerned since we went on our way with our new car--the one we wanted with want we wanted on it and didn't have to wait a week or more as told to us by the local dealer. Being in sales, we know!!! when a customer inquires--there is an interest--when you get them what they want fast--they usually purchase. Fitzgerald did that. Thus, more happy customers! (Our friend had suggested we use this dealer since she had a few times with happy results so we drove to the dealership even tho we could practically walk to the local one.) More

i liked the no pressure and ease of buying at fitzgerald the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they g the staff was professional and couterous there were no gimmicks the price posted on the sticker was the price you paid i also like that they gave me a tour of the dealership and introduced me to the service dept staff and when my car was ready for service they set up my first appointment i also likrd the buyer protection plan with the liftime loaner car More

From the minute I called for an appointment, till I signed on the dotted line, the salesperson and other staff on the team explained all costs, options, let me take a test drive, and provided all docum signed on the dotted line, the salesperson and other staff on the team explained all costs, options, let me take a test drive, and provided all documents I needed. There was no pressure. It was a very friendly and efficient experience; I would recommend the dealership without reservation. (My last experience was with Saturn in 1993!) More