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Five Star Chevrolet - Service Center

Florence, SC

3.9
101 Reviews

101 Reviews of Five Star Chevrolet - Service Center

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September 19, 2024

I always receive excellent service when I take my car in. Thank you very much. More

by crawfordjane56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey, Jimmy, and there have been others that have helped me while there.
Sep 21, 2024 -

Five Star Chevrolet responded

Thank you for trusting Five Star Chevrolet of Florence. We appreciate your kind words and wish you all the best.

August 29, 2024

Doug always listen to my issues and he always find me a solution for my problem. More

by tammyrose615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 09, 2024 -

Five Star Chevrolet responded

Glad to hear that our team was able to assist you. Thank you for choosing Five Star Chevrolet of Florence.

August 22, 2024

I travel for work and was in town, 190 miles from home. Engine was making a "rattling" sound that was suspicious. Needless to say, couldn't recreate it when I took it in, but they checked it out and ended More

by Bryan G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Doug.
Aug 26, 2024 -

Five Star Chevrolet responded

Thanks for sharing your experience. We’re glad to have earned your trust at Five Star Chevrolet of Florence. Safe travels with your Camaro!

July 28, 2024

Doug made it so easy for us to service our car. Doug is so kind and professional! We watched tv in a very comfortable lounge and before you know it our car was ready! Doug is great at his job! 10 More

by cherylorbillyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jul 28, 2024 -

Five Star Chevrolet responded

Thank you for sharing your experience with us at Five Star Chevrolet of Florence. We're pleased to hear our team made things easy and comfortable for you. Drive safe!

June 12, 2024

Service is always great for me. They are always friendly and polite. They do a great job. More

by tammyrose615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jun 12, 2024 -

Five Star Chevrolet responded

Thank you for sharing your experience with the service at Five Star Chevrolet of Florence. It's great to hear that our team consistently meets your expectations with their friendliness and professionalism. We appreciate your feedback and look forward to serving you again.

May 23, 2024

The service I received was not up to par for a couple of months now. I mentioned many times in the past when I went to the dealership for oil changes and transmission flushes that I did not feel comfortabl More

by Willie Gaskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug
May 24, 2024 -

Five Star Chevrolet responded

Willie, Please know that your review is very important to us. We pride ourselves on providing excellent customer satisfaction and I would like the chance to discuss your feedback regarding the oil changes and transmission flushes performed by our Service Team, as well as a vehicle that you purchased with our Sales Team. Can you please reach out to me with your preferred contact information? Thank you, John Minshew General Manager jminshew@fivestaronline.net

May 08, 2024

Great service good people nice environment will come back for all services on my truck More

by skibone1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 08, 2024 -

Five Star Chevrolet responded

Glad to hear you're satisfied with our team and environment at Five Star Chevrolet of Florence. We look forward to serving your truck's needs in the future.

April 24, 2024

Was lied to by general manager John and they took 45 days to repair my vehicle , the whole time blaming the warranty service, when it was their problem to begin with.i would not recommend this dealership to More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John ,general manager and Doug service advisor
July 31, 2023

UPDATE TO MY EARLIER REVIEW! On 7-31-2023 I was contacted by John the General Manager of Five Star in Florence SC. I explained the bad experience I had with the service departm More

by chuckmclendon443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General Manager John
Jul 31, 2023 -

Five Star Chevrolet responded

Hello, Thank you for taking to time to share your updated review. I am pleased to have been able to reach out to you and come to a resolution you were happy with regarding your experience with our Service Department. We hope to earn 5 stars on your next visit here at Five Star Chevrolet of Florence. If you have any additional questions or concerns, please reach out to me. Best, John Minshew General Manager jminshew@fivestaronline.net

July 28, 2023

Very poor service. I took my GMC Sierra in that would not start. Travis that checked me in told me they were not busy at all and would check my truck Monday after noon More

by chuckmclendon443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis, Justin and Dan
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