101 Reviews of Five Star Chevrolet - Service Center
Excellent service! Oil change and new tires at a great price and fast to boot! Dan Smith went above and beyond as usual. Service Department highly recommended. Oil change and new tires at a great price and fast to boot! Dan Smith went above and beyond as usual. Service Department highly recommended. More
Best service in town Always helpful and they get the job done in a timely manner. Had a warranty issue, part was ordered and installed with no issue at all. Thanks Always helpful and they get the job done in a timely manner. Had a warranty issue, part was ordered and installed with no issue at all. Thanks More
Heavy Chevy I came in for a Standard oil change. I experienced Great service. The Service team did a great job and I had no issues. I will come again I came in for a Standard oil change. I experienced Great service. The Service team did a great job and I had no issues. I will come again More
Recall on brake pedal I had an appointment, but they were busy. It took approximately 45 minutes before my truck was taken to be worked on, but it was quickly done. I had an appointment, but they were busy. It took approximately 45 minutes before my truck was taken to be worked on, but it was quickly done. More
Service Dan Smith was very helpful as was all the employees in the service department. Customer service at this location is always professional. We have been Dan Smith was very helpful as was all the employees in the service department. Customer service at this location is always professional. We have been using Give Star for four years now without any complaints. More
Prompt and professional I've been using Five Star for five years now. The service department just keeps getting better with each appointment. With the cost of today's repai I've been using Five Star for five years now. The service department just keeps getting better with each appointment. With the cost of today's repairs, it's important that the work be done thoroughly and thoughtfully. I get both at Five Star. I also usually wait onsite while my repairs are completed and I get to view how they treat all the customers and I see many that, while not always pleased that the work is required, they do more often than not appreciate the clear and direct way they deal with their customers. More
Poor Service I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service depa I received an email from Five Star inviting me to rate my experience on this site, so I figured I'd take the opportunity to do so. The service department did not fix a simple alignment problem on a 2016 Tahoe. Made an appointment online and detailed that the vehicle wandered and that the steering wheel was not properly centered. Received a phone call mid day saying that the tech drove it and everything was fine. I don't think I would have brought it in if it were. Told the service advisor I wanted an alignment even if I had to pay. They claim they did an alignment but issue is still present and they didn't even bother to recenter the steering wheel. Waste of time. Will need to bring vehicle to another shop for resolution. More
Dan Smith customer service Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer Dan Smith helped me with getting my husband vette fixed with the outmost respect and dignity. Thank you for your help With the vette. Melissa Fulmer More
Ignition key recall. I lost one of my two switch blade type ignition keys that was recalled and was expecting a fuss over getting two replacements. Dan, my service adviso I lost one of my two switch blade type ignition keys that was recalled and was expecting a fuss over getting two replacements. Dan, my service advisor was great. He cut me two new keys and returned my old one, so that I will still have a spare when I loose one again. Great. Lindsey, the checkout cashier was very nice and efficient. More
Awesome Service!! I recently bought a 2014 Camaro from Five Star Chevrolet and the customer service was great! But the Service Dept was even better!! They took care o I recently bought a 2014 Camaro from Five Star Chevrolet and the customer service was great! But the Service Dept was even better!! They took care of one of the tires that I was having trouble with and could not have been more courteous to me .... I could not thank them enough! :) Jay Moore was awesome! When the time comes for me to trade again, I will be going back to Five Star Chevrolet in Florence! Thanks guys! I really appreciate you! More