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Five Star Ford Stone Mountain
Snellville, GA
270 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 270 reviews
January 17, 2026
Thank you Mike B and Five Star Team, for making this a pleasant car buying experience. Also providing a great vehicle! pleasant car buying experience. Also providing a great vehicle! More
by johnstevenwalker
January 07, 2026
Customer service was excellent. Jason Miller went far and beyond to make my buying a new Bronco, a pleasent experience. Jason has the vehicle pulled up and ready to go. I would r Jason Miller went far and beyond to make my buying a new Bronco, a pleasent experience. Jason has the vehicle pulled up and ready to go. I would recommend again. More
by MOST WANTED TOWING AND RECOVERY
January 06, 2026
Had the very best experience ever buying a F150 Ford Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to fin Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to finish of the process. I was in and out in 45 minutes or less. The sales manager was also on point gave me a great discount and honored my X plan. I highly recommend Five Star Ford Stone Mountain for your truck or car experience when it comes to a great deal and the best customer service. More
by tjohnson6791
Employees Worked With
December 20, 2025
Drew went above and beyond. He accommodated a special request i had with no questions asked. Super to work with! He accommodated a special request i had with no questions asked. Super to work with! More
by powdercoats
Employees Worked With
December 17, 2025
Dealership that goes above and beyond for customers! Best customer service ever! The entire team is dedicated Best customer service ever! The entire team is dedicated More
by JC.kassin
October 02, 2025
We bought a pick up truck from them last week, and they made it so easy. All the staff super friendly. 10 out of 10 would recommend. made it so easy. All the staff super friendly. 10 out of 10 would recommend. More
by Debra flores
June 24, 2025
This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him. More
by MHB
June 18, 2025
Awesome experience very satisfied dealership very clean staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great very respectful and super helpful More
by D.A.
May 28, 2025
Great family atmosphere, low-pressure/helpful sales staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff! staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff! More
by medicpope
Employees Worked With
Other Employees :
Keyon Pitts was great to work with! , Kathy Sullivan, Nick Hobbs, Bud Ammons, David Frieden
March 10, 2025
DO BOT BUY YOUR CAR HERE! Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls. Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls. More
by kaylaorton1
Employees Worked With
Other Employees :
Nigel McKenzie, Bud Ammons, Pervis Reynolds, Tony Tunstall, Andrew Hogsed, Rikiah Gatlin
