Five Star Ford

I had a fabulous experience! Carlos showed me the car and then allowed me to leave and go look at other cars with out making me feel guilty about leaving. In the end I came back to Five Star Ford and puchase then allowed me to leave and go look at other cars with out making me feel guilty about leaving. In the end I came back to Five Star Ford and puchased the 2013 Ford Taurus. Thank You Carlos I Love my car! More

Eddie was just great, respectful and not too pushy. He did what he could to make sure I was comfortable with the transaction. Anthony did a fantastic job of letting me know what my options were and helpin did what he could to make sure I was comfortable with the transaction. Anthony did a fantastic job of letting me know what my options were and helping me decide the best financing strategy. More

I had been in contact with Mr.Clanton originally through the Internet and then through his follow up calls. I was impressed with his knowledge of the Ford line and was most impressed with the lack of sales the Internet and then through his follow up calls. I was impressed with his knowledge of the Ford line and was most impressed with the lack of sales pressure. I never would have pursued getting a car from 5 Star if he had tried high pressure tactics. I ended up purchasing a new Focus and the purchase process was actually much quicker than expected. I could never understand why it took longer to buy a car than a house. Mr. Snyder had me in and out in no time. I didn't feel like I had been put through the wringer which usually happens during the finance process. I also felt good the next day about the deal. No buyer's remorse. One final note. I had the windows tinted through their After Market department and Sam O'Reggio did a superb job in handling this process. The car was ready when promised, I was given a good price, and his staff did an excellent job on installation. 5 Star did an excellent job all around. More

I don't care much for car shopping and quite frankly don't trust sales people. But I was referred to Five Star Ford and Randall Swindell and gave it a try. I have never actually enjoyed the experience don't trust sales people. But I was referred to Five Star Ford and Randall Swindell and gave it a try. I have never actually enjoyed the experience until now. Randall was very knowledgeable, friendly and caring. The overall atmosphere of the dealership was great. I would definitely recommend anyone give Randall a call if you are in the market for another vehicle. More

We went to Five Star Ford looking for an Explorer. Once we told Chad and Joshua what we were looking for an why, they showed us the Explorer we wanted to see and helped us realize it was not the car for us we told Chad and Joshua what we were looking for an why, they showed us the Explorer we wanted to see and helped us realize it was not the car for us. We needed more leg room in the back seat. We are a tall family with taller than average children. They showed us a Flex and we explained the options we were looking for. We were short on time so they said they would send us information on some Flex's that we might be interested in. Over the next two days we talked and e-mailed and they went above an beyond to answer our questions and to find us a Flex at another location. They were able to have the car the next day for us to test drive. After we decided on the car, we sat with Tony. He checked multiple financing companies and gave us multiple options. He also pointed out the pros and cons of all of them. We left very satisfied. If you are looking for a car, Five Star Ford is the place to go! More

Jim was the consumate professional. He greeted my daughter and me in a pleasant non forcible fashion, making us extremely comfortable. When we informed him of the price variance of our vehicle on lin daughter and me in a pleasant non forcible fashion, making us extremely comfortable. When we informed him of the price variance of our vehicle on line vs. sticker, he gave no pushback, accepting our word. I greatly appreciate the way we were handled as customers, especially as this was my daughters first experience in buying a car. More

Best dealership I have ever worked with. Friendly, professional and patient! William is the most humble rep I have ever worked with. During the negotiations, he never lost his cool and he was ab professional and patient! William is the most humble rep I have ever worked with. During the negotiations, he never lost his cool and he was able to talk through his position and provide a clear understanding. Bill was the same way but he let William do most of the negotiating. Congrats to this team. More

I'm an extremely busy person. Josh respected this early on worked with me via phone/email/text and was always quick and never left a question unanswered. I knew 2 days before signing my vehicle and told hi on worked with me via phone/email/text and was always quick and never left a question unanswered. I knew 2 days before signing my vehicle and told him that he had my business. I tested the water with 5 other dealerships not even needing to negotiate price but just to see what they had to offer. I have not even heard from 2 of them and the ones I did answers were slow and vague. When it came down to selecting between two packages he remembered my needs early on and reminded me what would serve my family best and he was exactly right. I can't be more happier with what I selected and Josh should get all the credit as I was ready to make the wrong decision and guided me to the right one. More

Wonderful communication and very professional. Very polite. Efficiently prepared paperwork and also delivered car quickly. Great experience and will return if and when we are in need of another vehicle polite. Efficiently prepared paperwork and also delivered car quickly. Great experience and will return if and when we are in need of another vehicle. More

Outstanding experience. Friendly, knowledgeable and took time to answer questions with out being hassled or pushed. Will recommend the dealership and the salesman to friends/family. In fact it was the bes time to answer questions with out being hassled or pushed. Will recommend the dealership and the salesman to friends/family. In fact it was the best overall car buying experience i have had when it came to purchasing a new car. More