Last Friday (11/8/13) was turning off I-20 onto Evans St. when my car's check engine light (which had been on for three weeks) began flashing and my car began to "putter". I knew I had to eventually purchase a new car because my current car was going to die, and it decided to go that day. I planned to go the dealership on Saturday, and fortunately I pass it on my way to work which is how I located it. As God's blessing would have it, all I had to do was make another right turn and I was in the dealership's parking lot. Marcus greeted me and I kindly informed him that my car has died and I am in need of a new vehicle. i informed him of my experience with the versa (I rented it about a month ago, and I liked the drive and excellent mileage on gas). He directed me to what was available. I test drove a silver Versa, and I ended up driving it home.
What I thought was very impressive was the fact that it did not take the staff long to complete their paperwork process. I got to the dealership around 6pm, and I was home by 7:30pm. Marcus was very informative and professional as he explained the car's features, and was very patient with me as I was trying to get him my background information (I was exasperated and STRESSED, not only because my car died but I was SO unprepared). I then spoke with Isaiah, who went over the paperwork with me, and I appreciated his patience as well because I READ everything. Patrick was very courteous as he waited for me to clear my items from my old vehicle. The staff in general was very accommodating and made for a hassle-free, comfortable experience.
I Recommend This Dealer:
Marcus McElveen(salesperson), Patrick Hill, and Isaiah Addison, Isaiah Addison, Pat Hill
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