Five Star Subaru

I have been having my Subaru Outbacks, (this is number four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I four) serviced here since 2006, and prefer this dealership over others because of the expert care I get from the service department. Even now, when I have moved out of the area, I always try to coordinate my service when I'm going to be in the area because I don't trust anyone the way I do Justin, the service manager. I get a thorough examination of my car, an honest representation of what really needs to be done, and expert fulfillment and explanations so that I can continue to care for my car in the best way possible. Justin has always made me feel that he cared about my car and wanted to see me keep it in the best shape. This dedication and honesty is hard to come by. If I have any kind of problem I can call him and he will help me understand what's going on and make suggestions about what I need to do hrs hrs to solve it, and or an appointment for coming in. Living in the north country as we do, In a more rural area than others, this particular dealership has a very busy service department with equally satisfied customers. I honestly regard them highly and would always make them my first choice when my car needs service. Yes, I would give them five stars not only because it is their name but because they earn it in merit. More

I have always had good service at Five Star Subaru. Tom was very helpful at my last visit. Tom was very helpful at my last visit. More

Customer service and satisfaction is, and always has been above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skill above and beyond anything I have ever experienced anywhere else in the country!! Every single person that works her is kind, informed, patient, skilled at their job. More

Five star Subaru has very good team with good work ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. The ethics. They are always welcoming customers with a big smile and always ready to help the customers. Customers come first: seems to their mantra. They go way beyond my expectations. I have not experienced this with any other dealership. Keep it up team. Your customers love you More

Hello John and Curtis. Thank you for your quick service regarding my 2018 Forester. As always, the staff are very courteous and friendly. I enjoyed talking to the mechanic Thank you for your quick service regarding my 2018 Forester. As always, the staff are very courteous and friendly. I enjoyed talking to the mechanic regarding the change out of my wheel bearing, he was very helpful and informative. I did not get his name, but please thank him. Manny More

Problem was taken care of quickly. Loaner car was appreciated. John Lucenti was great to work with. Loaner car was appreciated. John Lucenti was great to work with. More

My previous review grossly misstated the level of service I received. It was exemplary as always and I apologize for my mistake in indicating bad service to a fantastic dealership I received. It was exemplary as always and I apologize for my mistake in indicating bad service to a fantastic dealership More

I have been dealing with Five Star for over 25 years. They have always been accommodating and dependable. I'm very satisfied with the overall experience. They have always been accommodating and dependable. I'm very satisfied with the overall experience. More

Each visit has been very satisfying. Staff is friendly and helpful. Bright and comfortable waiting rooms plus coffee or tea if you want Staff is friendly and helpful. Bright and comfortable waiting rooms plus coffee or tea if you want More

Great service! Caring and friendly staff!! Very very pleased that I chose to go to 5 star Subaru! Caring and friendly staff!! Very very pleased that I chose to go to 5 star Subaru! More