Flagship Motorcars of Lynnfield

great exlerience I had a great experience in Flagship Motocars. I have met with Ibe, who was my sales consultant, and he was so professional and friendly, he went way I had a great experience in Flagship Motocars. I have met with Ibe, who was my sales consultant, and he was so professional and friendly, he went way and beyond to make sure all my needs are met. I was impressed by his knowledge, skills and manners... I greatly appreciate all his work. More

Great First Class Service!! What a great experience at Flagship Motor Cars of Lynnfield! I had first class service from the time I walked in; to test driving a car; to the final What a great experience at Flagship Motor Cars of Lynnfield! I had first class service from the time I walked in; to test driving a car; to the final purchase and pick up. The beautiful long stemmed red roses were a big surprise. What woman does not like flowers! Julia was my salesperson and her professionalism along with her personality was just what I needed for my first used car experience, especially a Mercedes. Paige, Julia's assistant, was great. She communicated each step of the way the progress in getting my car ready for pick up, which I appreciated so much. I know how hard she worked in ensuring that my car would be ready for pick up before the weekend was over. This was by far the best car purchasing experience I have ever had. Highly recommend purchasing a new or used Mercedes from Flagship of Lynnfield. I look forward to more great experiences when my car needs service. Thank you!!! More

Recent purchase Visited Flagship Motors to check out some Mercedes. Did not intend to purchase that day until I spent some time with Tricia Ducharme. She talked with Visited Flagship Motors to check out some Mercedes. Did not intend to purchase that day until I spent some time with Tricia Ducharme. She talked with me a while about what I was looking for and then showed me a car I might like. I purchased the car that day. Tricia was very knowledgeable and took her time answering my questions and explaining the features in the car. Thank you Tricia for making the whole experience a pleasant one. My first Mercedes and I love it. You are Great!! Sue H. More

Exceptional customer service! Always an outstanding experience at Flagship. From researching and selecting a new leased vehicle to lease-end close-out to repair service, Flagship Always an outstanding experience at Flagship. From researching and selecting a new leased vehicle to lease-end close-out to repair service, Flagship delivers superior customer service. I can always count on Julia Papagno to provide the best information possible in selecting a vehicle and then making sure that every aspect of the process was smooth and that all of my questions and concerns were addressed. Will always be a customer of Flagship because of Julia's knowledge and exceptional service. Paige Babcock was also instrumental in coordinating my lease-end close-out and delivery of my new vehicle – another testament to the level of service Flagship Motorcars provides! More

Making Good My wife had taken our GL450 into the Flagship service center to have a slow leak repaired in the right rear tire. My wife also mentioned to the servic My wife had taken our GL450 into the Flagship service center to have a slow leak repaired in the right rear tire. My wife also mentioned to the service consultant that our family would be leaving for a 240 mile trip to Maine that weekend and we wanted to make certain that we would not have any tire issues. The tire was plugged by the service dept. and my wife was on her way. By the way, she did not have an appointment and had to be somewhere else. Our vehicle was still taken in and she was on her way within her specified time frame as promised by Phi Hoang. On the way to Maine that same tire had deflated. I had to remove the tire and have it repaired locally in Maine. The plug was leaking and had to be re-done. I sent an email to the Flagship service dept. explaining the situation and had asked that the money I paid Flagship for the tire repair be credited towards a future oil change. I received a prompt response from Grace Cosco in both email and voicemail telling me that I would be provided a free oil change to make up for the tire plug misfortune. This made me very happy. In this day and age, it is refreshing to see a car dealer stick with old fashioned customer service and actually abide by their mission statement. Yes, this company actually delivers on it's mission statement. More

Easy buying experience, helpful staff Trish was very helpful with my purchase, and made the experience _easy_. This was my first time purchasing a car for myself, and it was made so simple Trish was very helpful with my purchase, and made the experience _easy_. This was my first time purchasing a car for myself, and it was made so simple that I felt like I'd missed something. She made sure that my vehicle was in tip-top shape before I took it home, which I really appreciated - it looks and drives like a dream! Best of all, she was very communicative without being pressuring. I felt comfortable working with her, and would certainly do business with her again in the future. Thanks, Trish! More

Outstanding Sales Experience I have purchased many cars from Herb Chamber Flagship Mercedes and over the past several years exclusively worked with Julia Papagno who has been fant I have purchased many cars from Herb Chamber Flagship Mercedes and over the past several years exclusively worked with Julia Papagno who has been fantastic in all aspects of the sales process. Her new assistant Paige is a great addition to the team and I will continue to be loyal to Flapship and the Herb Chambers group because of my experience with Julia, Paige and the dealer ship team. I recommend them to all I speak with about purchasing a car. More

Wonderful Experience I had a truly wonderful experience with the team at Flagship Motorcars. Julialisa Papagno and Paige Babcock were extremely helpful, kind, attentive an I had a truly wonderful experience with the team at Flagship Motorcars. Julialisa Papagno and Paige Babcock were extremely helpful, kind, attentive and knowledgeable. Purchasing my car was a surprisingly enjoyable experience. I never felt pressured or stressed and everyone respected the significance of the purchase. They answered all of my questions and followed up with me after my purchase. I will be sure to recommend Flagship Motorcars to all of my friends and family and will definitely be a repeat customer myself! More

Fantastic Experience I just purchased my fourth Mercedes from Julia Papagno and the experience is always positive. She is a straight talker who REALLY cares about her cus I just purchased my fourth Mercedes from Julia Papagno and the experience is always positive. She is a straight talker who REALLY cares about her customers. Paige Babcock completed the experience as an extremely knowledgeable and customer focused Product Concierge. If you are thinking about purchasing a Mercedes, go see Julia and Paige - the "dream team"!! More

Best Experience Bobby Chin was very informative and helpful throughout the sales process. I recommend anyone looking for a vehicle to work with him. No pressure or gi Bobby Chin was very informative and helpful throughout the sales process. I recommend anyone looking for a vehicle to work with him. No pressure or gimmicks like other places. More