A pretty awful experience. Were great at returning my phone calls and providing information before they got my money. Afterwards, they ran for the hills! Bought a '69 Bronco from them on the promise that they would include shipping AND a one year drive train warranty. Wanted to get it painted a different color and they said no problem....we'll get it painted and down to you in Texas in 6 weeks. 7 months later I finally got the vehicle. That was bad enough. Then got the vehicle home and now have this "new" engine leaking oil, transfer case fluid and transmission fluid all over my garage floor. And, interestingly, they did NOT deliver the warranty documents along with the truck as promised!!!! Called and left 4 messages for my salesman and he never returned my call. Finally caught him on the phone calling the main business line and he told me "......well, that's a service issue.....you need to talk to our service guy." Really? You want me (someone in Austin, Tx who has zero experience working on cars) to talk to yours "service guy" (who is in Maryland).....rather than simply access the warranty that was promised and take it to a garage that can look into it and see what's wrong???? Salesman ultimately told me..."....yeah, I think that warranty info is on the back of the original contract......I'll check and see and try to get you that information." Really????? This guy has no idea what the warranty information looks like???? Stay tuned......this promises to get even WORSE!!!!
I Recommend This Dealer:
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