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Fletcher Jones Imports

Las Vegas, NV

4.8
2,101 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
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7300 West Sahara Avenue

Las Vegas, NV

89117

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Showing 2,101 reviews

May 03, 2018

Excellent service Dennis Eich assisted me with all my problems and the car runs smooth and all my problems were fixed. He took very good care of us. More

by Arsho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 04, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is such a pleasure to see that Dennis provided both you and your vehicle with an exceptional level of care and service. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 03, 2018

Always Great Service I always take my Mercedes to Fletcher Jones for any service. John Sarantidis (my service advisor) has always taken care of me. He is the best! More

by mindsurfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 04, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for your feedback. We are so happy to hear that John continues to deliver you an exceptional experience with every visit. We look forward to your next visit. -Azalea Hann, Client Relations Manager

May 03, 2018

service ryan and crew were great, took good care of me as always and makes sure I was aware of other issues etc. gave me quotes for suture use. all good. More

by dajag89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
May 04, 2018 -

Fletcher Jones Imports responded

Hi, We appreciate you taking the time to highlight Ryan and the service support! I would love to invite you back, and welcome any suggestions to enhance your experience with us. You can call me directly at 702-364-2878. Kind Regards, Tashi Scott - Guest Experience Advisor

May 03, 2018

Quick and easy. Service was easy to schedule and modify (at my request). Work was done timely and well. I was kept informed of progress and when the vehicle was rea More

by LVBruin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Eich
May 04, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is a great pleasure to hear that your recent service visit with our team was an incredible one. We look forward to seeing you again. -Azalea Hann, Client Relations Manager

May 02, 2018

Great service The service department is a perfect compliment to the sales staff. For over 12 years we have had nothing but 5-star services from sales, finance and s More

by Brad59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxine Linihan, Doris Newton, Dennis Eich
May 03, 2018 -

Fletcher Jones Imports responded

Hello Brad, Thank you for sharing some feedback. It is a great pleasure to see that our team continues to deliver you an exceptional experience with every visit. We look forward to working together for many more years to come. -Azalea Hann, Client Relations Manager

May 02, 2018

Excellent Cal helps me from start to finish. He kept me informed all the way. He called the warranty company and he explained what needs to be fix More

by Reyrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal
May 03, 2018 -

Fletcher Jones Imports responded

Hello Reyrey, Thank you for sharing some feedback with us. It is so wonderful to see that Cal continues to provided you with an incredible service experience. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 02, 2018

Always a total and complete great experience! Every person I have ever worked with at this establishment has performed at the utmost level of professionalism. Josh Sutton has always made me feel More

by cbaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Guest Relations
May 03, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate your feedback and are so happy to hear that Josh and our team continue to provide you with the highest level of service we know you deserve! As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 01, 2018

Best Ever The Service and costumer care here is AMAZING!! The service time work hard to make you happy. The car always comes back perfect and cleaner then when More

by wjzeigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sutton, Chris Monzo, Guest Relations, Jason Cote, Kamron Garrett
May 03, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. It is so wonderful to see that our team continues to provide you with an exceptional service experience with every visit. We look forward to your next visit here. -Azalea Hann, Client Relations Manager

May 01, 2018

Ryan Cross is alwAys very accomodating , promt helpful I only take my car for service at fletcher jones cause i like everybody from the nice kady greeter,of course Ryan Cross ,everybody. They are all nice, More

by Rumbaann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everybody are very helpful,nice,,fast service from cashier,carwash, cafeteria seevise personnel, Ryan Cross, Dennis Eich
May 03, 2018 -

Fletcher Jones Imports responded

Hello, Thank you for leaving us some feedback. Our team was so happy to hear that your recent visit with us was an incredible one. As always, please feel free to reach out to us if we can assist you any further. -Azalea Hann, Client Relations Manager

May 01, 2018

Good service It was easy and fast sevice. I drop off the car in the morning and they gave me loaner car a few hours later John called me and inform me that my car More

by jjj96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sarantidis
May 03, 2018 -

Fletcher Jones Imports responded

Hello, We appreciate you leaving us some feedback. It is so wonderful to see that your recent service experience working with John was an incredible one. We look forward to your next visit with us. -Azalea Hann, Client Relations Manager

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