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Fletcher Jones Motorcars
Newport Beach, CA
2,432 Reviews
Family owned and operated since 1946, Fletcher Jones has grown into one of the largest and most-respected automotive groups in the world.
Our flagship store, Fletcher Jones Motorcars in Newport Beach, is the Nation’s #1 Mercedes-Benz Center for 23 consecutive years, and for good reasons.*
Our Preferred Owner Benefits include many amenities such as complimentary Mercedes-Benz loaners, complimentary hand car wash while you take advantage of our on-site Shoeshine services.
Our Boutique, offers unique gifts & accessories while you enjoy a Starbucks coffee on us. Catch up on some work while using our workstations with WiFi as the little ones play the new Nintendo Wii in the play area. During the Holiday rush and travels don't forget about our complimentary Airport Shuttle and Parking.
*From Calendar Year 1999-2021, per MBUSA National New Vehicle Sales Reporting.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Latest Reviews
August 04, 2025
Leasing a Brand New 2024 C300 Sedan from FJM but it’s a
total LEMON. There is definitely something wrong with the braking System! The next day after arriving home my husband went to gas it up and the brake
More
by unigen
Employees Worked With
Skyler,
August 03, 2025
came in on Friday August 1, 2025 about 2 hours before
closing. I drove in a 911 Targa 4 GTS which is why I’m looking for a new car because I need a daily driver. But maybe not dressed as if I could affor
More
by Sam
Employees Worked With
Latin
July 10, 2025
It really pains me to leave this review as I was the
biggest advocate of Fletcher Jones and their after sales service until this week. Since 2023, I have purchased 3 Mercedes-Benz vehicles from FJ Merce
More
by cshabahang
Employees Worked With
Phone Call
Dealership Inventory (735 Vehicles)
Photos & Amenities
- Authorized Parts Store
- Children's Activity Center w/ Nintendo Wii
- Complimentary Car Wash
- Complimentary Loaner Cars w/ Service Appointment
- Complimentary Shoe Shine
- Complimentary Shuttle Service
- Complimentary Starbucks Coffee
- Complimentary WiFi
- Front Patio
- Guest Lounge
- Pet Friendly
- Home Delivery
- No Contact Transactions
- Rental Car Service Onsite
- Television
- Vehicle Sanitization
