My Review Of Flood Mazda:
We were given different price quotes by two different salespeople. The price presented to us on a new vehicle increased over one thousand dollars from the price advertised on the vehicle. Originally, we were given a trade in price of $1,000. We were told they might be able to give us more. They said they will see if they could find a buyer. I know that dealers don't look for buyers for trade-ins but went along with it. The next day, Nick said that they found a buyer for the trade for $2,000. Joe called and said that he could get us into a new or used vehicle for under $200 a month. The vehicle is for my 20 year old daughter who has excellent credit, a good paying job, and a good down payment. When we arrived at the dealership, the price quotes were over $200 a month for 6 years. I said not acceptable unless my daughter decides she can afford it. Joe then said that I being her mom would have to co-sign. There would be no way that she could qualify for a loan otherwise. That upset me! So I decided that we would shop for financing on our own. In the meantime, the used car that my daughter wanted decreased in price by $1,000 on the internet. I called Nick to see if it was available. First he said it was sold then called back 2 hours later to say it was not sold. We rushed down at 6:30PM on Friday, a 45 min ride to Wakefield, to put down a deposit. Now, the buyer for the trade "backed out". Was told they would try to find another buyer. They took my credit card number for the deposit but never charged my card per either Russell or Cody (not sure). He also said he would take the car off the " front line " I signed a purchase agreement subject to the trade. The next day Nick called & said he had not heard anything. He would call me Monday. I never received a call Monday. My daughter & I shopped for financing. She got approved on her own by a credit union. Nick did not call Tuesday or Wednesday. I called Thursday morning. He said he was out sick all week and was playing "catch up" He said he would try to find out what was going on and would call me back in 1/2 hour. He never called!! Now any saleman who is trying to sell a car would definately return calls. I called Friday morning. He told me he knew where we needed to be financially and they could not give us $2,000 for the trade now that the car we wanted went down in price by $1,000 & suggested other trades that had come into the dealership. I said we do not want other trades. We want the 2010 Mazda 3 that we put on deposit one week ago. Even though we were deceived by them, we would take the $1,000 on the trade. He said that he would have to check to see if our car was still available! He would call me back. At that point, my suspicions were confirmed. He called back 5 minutes later to tell me that our car was sold. I was furious!! My daughter was heartbroken. He said he did not sell it and still suggested other trades. I said that we cannot do business there because of the lies and deceit. Basically, we were treated like fools and absolutely not taken seriously at all. So, we went to Tasca Mazda where we met a very kind and pleasant salesman, Tom Sabetta, who worked with us for 4 hours and got my daughter into a 2013 white mazda 3 financed on her own by Mazda with 2.24% financing with payments under $200 a month. He even helped her get insurance quotes. We were even treated to lunch! I guess Tom took us seriously! A big thank you to Tom for saving the day. Mike Flood advertises transparency, value pricing, simple tade-in policy, and respect. Unfortunately, we did not experience this at Flood Mazda. Also, my husband loves the Mazda CX5 and will be considering this in the near future. We will go see Tom Sabetta at Tasca Mazda!
Was this review helpful to you?
Yes | No