Flow Subaru of Charlottesville
Charlottesville, VA
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I have tried several times to contact FLOW Subaru to see if my policies are still in effect with them. I paid over $1,000.00 for a service policy and also a maintenance Policy in January 2023. I HAVE NEVER if my policies are still in effect with them. I paid over $1,000.00 for a service policy and also a maintenance Policy in January 2023. I HAVE NEVER HEARD A WORK BACK FROM ANYONE.! Took my car to Brown Subaru in Manassas, VA. for oil change/state inspection. They did the work and told me they were working on finding my policies as they could not find them for the payment.???? I HAVE YET TO RECEIVE ANY WORD FROM UMANSKY/FLOW AUTOMATIVE AS OF JUNE 28, 2023. WISH SOMEONE WOULD CALL OR EMAIL. LEFT MY NAME AND PHONE NUMBER ALSO. ALL I GOT WAS CHANGE OF PHONE NUMBER TO CONTACT AND SEE WHAT HAPPEN. More
My review is for the fabulous service I have received from Casey Weaver. She has come to my rescue when my wheels locked and has been there for every questions with an answer! I can only sing her prais from Casey Weaver. She has come to my rescue when my wheels locked and has been there for every questions with an answer! I can only sing her praises. Thank you for having her on yur staff> Susan Dixon More
Went in trying to just make a reasonable deal happen and instead had to hear the used car manager whine about how much they're "already losing on the car." Pulled out some trumped up invoice showing how muc instead had to hear the used car manager whine about how much they're "already losing on the car." Pulled out some trumped up invoice showing how much they paid for it in an attempt to appear transparent and honest. It's just tiresome having to go through the same thing every time I buy a car. .I will be amazed if, someday car dealers figure out a way to negotiate without lying. It's truly remarkable that deception is accepted as normal in that business. We ended up getting a fair deal, but the dog and pony show left a sour taste. It could have been so much cleaner and I could be writing a nice review right now. More
Timely, friendly and competent help on a Saturday afternoon. Problem got identified and fixed. My dog, who was with me when my car brokendown, was welcome in the guest lounge. afternoon. Problem got identified and fixed. My dog, who was with me when my car brokendown, was welcome in the guest lounge. More