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Floyd Chrysler Dodge Jeep Ram - Service Center

Floyd, VA

4.9
21 Reviews

21 Reviews of Floyd Chrysler Dodge Jeep Ram - Service Center

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September 03, 2024

I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to More

by WilmaJean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Heffron
Sep 03, 2024 -

WilmaJean responded

I appreciate this dealership so much. I have now found a place to get my older Jeep inspectioned. Everyone was kind and helpful.

August 02, 2024

Very friendly people at this Dealer ship. the Service Awesome. And Great sales people. I recommend Going there for your service. And you are thinking about a new vehicle stop by there in Floy More

by JCUMBY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor. Dale.
Aug 02, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our friendly team and the awesome service you received at Floyd Chrysler Dodge Jeep Ram. We're glad to hear you recommend us for both service and new vehicles. We look forward to welcoming you again soon! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

June 17, 2024

Excellent service and got me done and out quickly. They were friendly and attentive to what needed to be done. More

by neville0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram and for the excellent review! We are thrilled to hear that you received quick and friendly service. We always strive to be attentive to our customers' needs. We look forward to assisting you again in the future! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

June 17, 2024

The work is excellent. The staff are friendly . I love going to Floyd every one is like family. More

by samakers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale end Darrell are good to talk to
Jun 19, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram for your automotive needs! We appreciate your kind words about our excellent work and friendly staff. We strive to make every customer feel like family. We look forward to welcoming you back for your next visit! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

June 16, 2024

Communication was excellent. Judy double checked everything that needed done with me before the service and reviewed everything that had been done when I picked up the vehicle. More

by daniel.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Dellinger
Jun 19, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram and for sharing your positive experience, Daniel! We greatly appreciate your kind words about Judy's excellent communication and service. We look forward to seeing you again for your next vehicle service. Drive safely! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

June 12, 2024

FCDRJ has great customer service. They are very easy to work with. I highly recommend them to anyone for service, they are extremely friendly and definitely care for their customer. More

by mustangkoala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We are thrilled to hear about your positive experience with Floyd Chrysler Dodge Jeep Ram. We pride ourselves on our customer service and it's great to know that you felt valued. We look forward to assisting you again in the future and thank you for recommending us! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

June 05, 2024

Very quick and professional, handled my issue, and explained the problem. Would go back again More

by monkeychico2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell in Service & the ladies in the service department
Jun 10, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram for your automotive needs. We are pleased to hear that our team provided you with a quick and professional experience. We appreciate your feedback and look forward to welcoming you back in the future. Drive safely! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

May 23, 2024

Everyone was very professional and helpful. Took my jeep in to get a check up. And I was very confusing with what I wanted afterwards. everyone was so patient and understanding and I couldn’t a More

by smariemarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy in repairs
May 24, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We are thrilled to hear about your positive experience with us at Floyd Chrysler Dodge Jeep Ram. Our team is dedicated to providing outstanding service, and we are delighted to hear that you found everyone to be professional and helpful. We are glad that we could exceed your expectations with the repair on your jeep. We look forward to welcoming you back in the future! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

May 14, 2024

Great, fast service! They got me in for an inspection in a pinch and got me out the door quick! Highly recommend! More

by BKEISTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Comfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
May 16, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for choosing Floyd Chrysler Dodge Jeep Ram for your inspection needs! We're glad to hear we could help you out quickly. We appreciate your recommendation and look forward to serving you again in the future. Drive safely! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 25, 2024

As always, the service crew did an excellent and professional job. We have moved 50 miles away, but will always return there for service. More

by tandbwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review and for traveling to Floyd Chrysler Dodge Jeep Ram from quite a distance, we appreciate your loyalty. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

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