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David Comfort

Overview Reviews (12) Inventory (94)

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David Comfort

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David Comfort

Sales

Floyd Chrysler Dodge Jeep Ram

178 Parkway Lane South
Floyd, VA 24091

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4.4

12 Reviews

Overview Reviews (12) Inventory (94)

4.4

12 Reviews

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12 Reviews of David Comfort

April 26, 2024

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Start to finish was awful did not feel as if I was purchasing a car. Got car the next day check engine light came on. I buy a lot cars out of them all this was the worst one for sure. purchasing a car. Got car the next day check engine light came on. I buy a lot cars out of them all this was the worst one for sure. More

by freda.greene

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Recommend Dealer

Other Employees Tagged: Leron, Wendy and finance department

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Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit, Freda. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

Apr 30, 2024 -

freda.greene responded

It’s no need I have been back to your dealership 4 times with the problem still not solved. I have to go to a dealership here in my town just to get my car fixed right when I didn’t even have it 30 days. Everyone I spoke to was just rude. I know my calls were screened because every time I tried to call the place it would ring off the hook. I usually refer people where I go but I’m ashamed of Floyd cdjr. All this could have been handled differently and professionally. It’s no excuse everyone was new when running a business every one has to be trained too. I’m beyond unhappy with my car purchase it’s been in the shop more than I have drove it. I just want somebody to be held accountable for this and I wish just fix my car cause I was told a lie about my warranty it went into effect the day I purchased the vehicle how you gonna sell a warranty and know nothing about it. Mad is a understatement very disappointed in Floyd!

April 25, 2024

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They were very honest and timely with their repairs. I would definitely recommend them to anyone needing work done on their vehicles. I would definitely recommend them to anyone needing work done on their vehicles. More

by cm

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Recommend Dealer

Yes

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Apr 30, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We cannot thank you enough for your wonderful review of Floyd Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 16, 2024

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Great work and easy to work with. I am it was easy to make, and dropping off my vehicle was very convenient I am it was easy to make, and dropping off my vehicle was very convenient More

by adamlukey66

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Judy

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Apr 18, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Adam, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 16, 2024

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Salesperson was great! Dealership management was not organized. we came in from the local school system to buy vans for our district and wanted to buy local. We were able t Dealership management was not organized. we came in from the local school system to buy vans for our district and wanted to buy local. We were able to find a nice van in the Floyd lot but was also looking at a used van at the Wytheville lot. The sales person at Floyd gave us a price for the new van and the sales person at Wytheville gave us a sales price for the used van, I asked the management What was the best that they could do for both vans and that we would like to buy more vans in the future from them? After having to wait 24 hours, someone from the management team contacted me after I had to leave messages and gave me a Price more than what the two salesman had gave me. Management stated they could not take any less for the used van in Wytheville so we decided to just get the new van in Floyd. I told management that we would come the following Tuesday when our County sends out checks and bring them a check for the new van. Tuesday morning I get a message from the sales person stating that they charge a lot fee if we did not come and pick up the van. once we got there to pick up the van we had to wait 30 minutes for them to wash it after it had been there for four days knowing we would be there to pick it up on Tuesday . More

by robertsonp

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Recommend Dealer

Other Employees Tagged: Skye

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Apr 18, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Your feedback is important to us, and we'd like to better understand your experience, Robert. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 12, 2024

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Everyone was really nice my just was not the way I was told on the phone. told on the phone. More

by freda.greene

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Loren

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Apr 17, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback, Freda. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 12, 2024

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They fixed the trouble quick and had the truck up and running great all in one day!! running great all in one day!! More

by Chase

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Recommend Dealer

Yes

Helpful 0

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Apr 17, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Chase, thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 10, 2024

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Always do a great job. don't like some of changes but I can stand it. Thank you don't like some of changes but I can stand it. Thank you More

by steeledan56

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Dan, thank you for providing this feedback about your experience at Floyd Chrysler Dodge Jeep Ram. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 05, 2024

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They fixed my problem in very timely manner. Everyone was concerned and willing to assist. Everyone was concerned and willing to assist. More

by weeks30

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Workmanship

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Recommend Dealer

Yes

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Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

We appreciate your kind words. We are glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 05, 2024

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We have found a new Dodge Dealership. You guys treated us like Royalty. We will be using your services in the future. You guys treated us like Royalty. We will be using your services in the future. More

by michael@icsiworks.com

Verified Customer

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Recommend Dealer

Yes

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Apr 10, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Michael, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

April 04, 2024

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Very accommodating. Appreciated the fast service for an oil change, tire rotation. Can't beat the hometown crew! Appreciated the fast service for an oil change, tire rotation. Can't beat the hometown crew! More

by pwearnest

Verified Customer

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 09, 2024 -

Floyd Chrysler Dodge Jeep Ram responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Floyd Chrysler Dodge Jeep Ram Team

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David Comfort

Sales

Floyd Chrysler Dodge Jeep Ram

12 Reviews of David Comfort

Dealership Inventory (94 Vehicles)

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