I was taken advantage when I purchased my 2010 Rav4 at Floyd's Auto. They sold me a car that had very shoddy repair work. Essentially, I ended up paying for it down the line with thousands of dollars worth of repair work due to prior damage. I wish I could post pictures along with this review; Previous damage had been hammered out, glued together, sanded and covered with mud, held together with zip ties!!! All this was covered with trim or located in inconspicuous areas so that I wouldn't see easily at the time of purchase. This really makes me worry about the safety of my car due to other damage that I may not be able to see.
With regards to customer service, I agree with comments of previous poor review in which the seller was very unwilling to negotiate a better price as I should have paid at least $3000 less since the title was salvaged. Recommended purchase price is 60% of blue book on salvaged titles.