Folsom Buick GMC
Folsom, CA
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216 Reviews of Folsom Buick GMC
Great experience Car shopping is usually very stressful to me. I felt at ease from the moment we were greeted by Kenneth. He let me walk around to look and find the co Car shopping is usually very stressful to me. I felt at ease from the moment we were greeted by Kenneth. He let me walk around to look and find the color I wanted to see up close. Andy was great, personable and funny. William was also great. I am happy we decided to return to your dealership, it was a great day. My only issue was not being able to use our GMC number with the sale, other than that, I am very happy. More
An exceptional experience with professional staff. My experience with Folsom Buick GMC was nothing short of exceptional. From the moment I came into the dealership I knew I was in good hands.Everyone w My experience with Folsom Buick GMC was nothing short of exceptional. From the moment I came into the dealership I knew I was in good hands.Everyone with whom I had contact with were respectful, courteous and most importantly, professional. My purchase of a new GMC 2500HD couldn't have been smoother. I offer my sincere thanks and appreciation to all involved; Chris Hampl, Scott Runkle, Bill Hurwitz and Kelly Davis. Each of these fine gentlemen contributed to my purchase experience in an exemplary manner worthy of recognition beyond the few words that I offer here. More
My NEW TRUCK I walked in and met Kelly after coming back to California from my Grand daughters Wedding. We talked about what I was looking for, we both had questio I walked in and met Kelly after coming back to California from my Grand daughters Wedding. We talked about what I was looking for, we both had questions. I took the Truck of my dreams for a Test drive, we talked some more, more questions. talked about what I felt about some past events in my life that made it hard for me. We talked some more, HE FILLED OUT ALL THE PAPERS!!!!!! I signed and left with the most mazing TRUCK. More
Best GMC experience. I took my 2008 Acadia to Folsom Buick GMC because of unsatisfactory, incomplete work at Elk Grove GMC. Dave actually listened to me when I explained I took my 2008 Acadia to Folsom Buick GMC because of unsatisfactory, incomplete work at Elk Grove GMC. Dave actually listened to me when I explained the issues I was having with the car. He was able to isolate and repair the problem, a bad fuel pump, in a very reasonable amount of time. He was so very helpful, and kept me updated. Bring your GMC here for service. They do great work. More
Relief away from home to find great people, great service. My advisor put me at ease immediately when I called and asked to have my check engine light looked into -- without a scheduled appointment -- on a Sat My advisor put me at ease immediately when I called and asked to have my check engine light looked into -- without a scheduled appointment -- on a Saturday. He assured me that my car would be checked over carefully and be ready to drive the 1400 miles home (alone) safely. He and another guy were so genuinely friendly, helpful, considerate, and kind. The dealership was a comfortable place to wait, and my car performed perfectly all the way home! They were more than fair with the charges and I was so thankful to have chosen such a great place to have my GMC Terrain serviced. More
My Dealership since 2011 We bought a new 2011 Terrain and have had it serviced at Folsom Buick GMC since day one. We could not be happier with the level of expertise and quali We bought a new 2011 Terrain and have had it serviced at Folsom Buick GMC since day one. We could not be happier with the level of expertise and quality of service they provide. I tell all my friends to use the service department even if you didn't buy your car there. More
AMAZING! It was hands down the best dealership that I have bought a car from. From the moment we got to the lot Melissa went above and beyond to help us find t It was hands down the best dealership that I have bought a car from. From the moment we got to the lot Melissa went above and beyond to help us find the right car, even found us the exact Buick we wanted from the back lot! Once I told her I needed to think about it, her and Andy let me take the car as a 'Borrowed Vehicle' to drive it to run some errands, just to make sure I absolutely loved it! Of course, I ended up loving it and they gave me the best price! Can not say enough amazing things about Melissa and Andy! Love them! So happy with my purchase from Folsom Buick GMC! More
Still going there This is the first time I have continued to use a dealership's service department after the warranty has expired. What more needs to be said. This is the first time I have continued to use a dealership's service department after the warranty has expired. What more needs to be said. More
They don't care The GM told me he would follow up wto this the issues I've been having and I've left him two messages over the past 10 days and have not heard from an The GM told me he would follow up wto this the issues I've been having and I've left him two messages over the past 10 days and have not heard from anyone that works here. They just want to sell you a car, as someone who runs a business this has been the worst 3 years of car ownership I've experienced. More
Service Outstanding service top to bottom. From the service techs that write it up to the mechanics who take care of the problem, this dept keeps your vehicle Outstanding service top to bottom. From the service techs that write it up to the mechanics who take care of the problem, this dept keeps your vehicle in tip top condition. More