Folsom Chevrolet

Folsom Chevrolet
12655 Auto Mall Circle
Folsom, California 95630

Sales: (916) 985-5600
Service: (916) 985-5600
Parts: (916) 985-5600

Manufacturer: Chevrolet


Need a New Car?

Dealership Amenities
Free WiFi
Shuttle Service
Cable TV
Customer Lounge Area
Drive-In Service
Parts Store
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
22 Reviews
Folsom Chevrolet

Overall Score: 5 Star Rating4.9



About Folsom Chevrolet
Certified: Folsom Chevrolet
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Folsom Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Folsom Chevrolet
Our #1 Goal

Folsom Chevrolet is committed to Complete Customer Satisfaction.
That means that we do everything in our power to make every customer Completely Satisfied.

We are constantly training our employees to ensure our customers receive the best experience possible. We welcome your feedback to help us create an even better purchase and service experience.

sandybarrett
8/31/2010 3:57:59 PM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Asbell, Bob Mayorga, Brian Powers

My Review of Folsom Chevrolet:
I purchased a used Mini Cooper. It was evident Folsom Cheverolet was not familiar with the particulars with this vehicle. They did follow through, but a few too many steps to make this happen.

I rated this lower due to the number of visits that had to be made and when I purchased an extended contract I agreed to a term of 18 months for a monthly amount of $132.22. I then received a copy of my signed contract with the monthly term highlighted, crossed out and a new amount of 15 months added in. Also, the amount was highlighted and changed from the agreed upon amount of $132.22 crossed out and changed to $158.66. I question the legality of this action; no input was made other than the change via mail. when I called Folsom Cheverolet to question it, my only option was to cancel the extended contract. This was not an option in my opinion since we were in the process of using the extended warranty. I also question having to use the extended warranty when I was within the 30 day original purchase date. By using this contract, Folsom Cheverolet was paying for my $200.00 deductable; which was mostl likely less than what the service that was being covered would have most likely cost them; Neillo Mini Cooper was doing the work, not Folsom Cheverolet. Again, I question the ethics and legality of how this contract was changed without any prior approval from me.

Share on Facebook

Was this review helpful to you? Yes | No
Lrpink
8/24/2010 11:39:59 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Asbell, Brian Powers

My Review of Folsom Chevrolet:
By far the best car buying experience ever! No pressure to buy and salesman took all the time necessary to show us every vehicle we were even remotely interested in. After the purchase, we were given a complete orientation of all the new vehicles's features and a tour of the service department. Keith and Brian were very friendly and easy to work with. This is our second new car purchase from Folsom Chevrolet.

Share on Facebook

Was this review helpful to you? Yes | No
randigirl04
8/23/2010 9:48:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marty Neefe

My Review of Folsom Chevrolet:
I went in to purchase my daughter a car for college. Marty was very friendly and new that I came in for a very specific car I seen on Craig's list. He showed me the car directly and did not try to pressure me into something I did not want or could not afford. There was only one person in the finance office and Marty kept us company while we were waiting for our turn. I was so impressed to give a Video message from Marty today. My experience was professional but fun and very easy going. I would definately come back to Folsom Chevrolet for my next vehicle purchase.

Share on Facebook

Was this review helpful to you? Yes | No
jessfbess
8/21/2010 11:30:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Somberg

My Review of Folsom Chevrolet:
Yes! I feel comfortable with them, and they are always very thorough. Dave Somberg is the best salesman I have ever dealt with. Not only does he listen, but he is a people person, and that reflects in the way he sells cars. I would (and have) recommend to anyone who is purchasing a vehicle to see Dave. I thought my budget restrictions would be tough, but the Folsom Chevy team made it happen.

Share on Facebook

Was this review helpful to you? Yes | No
nismoty01
8/12/2010 5:48:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Somberg

My Review of Folsom Chevrolet:
The overall experience was fantastic i have never had that great of a service from anywhere else thankyou to all that was involved in helping us get the vehicle we wanted. From the time we arrived to the time we left everyone was great, and our salesman didn't make it feel like we were just another customer...Thankyou again to all.

Share on Facebook

Was this review helpful to you? Yes | No
samyoli
8/2/2010 1:31:39 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Asbell, Marty Neefe

My Review of Folsom Chevrolet:
It was a completely enjoyable experience from start to finish. These folks are great. We will always highly recommend them and the dealership. Marty was very knowledgeable and took the time to explain the vehicle thoroughly. Keith also knew his job very well and made the process enjoyable.

Share on Facebook

Was this review helpful to you? Yes | No
tnckell
7/26/2010 9:16:19 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Calderon, Marty Neefe

My Review of Folsom Chevrolet:
The Folsom Chevrolet team was awesome! After having the run around at a close by dealership we left and automatically went to Folsom Chevrolet. Marty our sales man very helpful as was the rest of the Chevrolet team who stayed late. Needless to say we got an nice car all with the Chevrolet team's help and suggestions.

Share on Facebook

Was this review helpful to you? Yes | No
sean2504
7/25/2010 11:11:51 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Heitmeyer

My Review of Folsom Chevrolet:
Great customer service, with constant communication. Chad handled the complications of a hard to find part and an extended warranty very well and kept me in the loop the entire time. I work in an industry where client service is the most important aspect of what I do, and it is a rare find. Great job!

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Folsom Chevrolet
Added: 7/27/2010 12:26:20 PM
Dear Customer-
Thank you so much for your review, and kind words about our team. At Folsom Chevrolet, we take great pride in our staff and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you in the near future.

On behalf of the team, Thank you.

Best regards,

The Folsom Chevrolet Team

Okeconn
7/23/2010 8:34:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Conway, Bob Mayorga, Marty Neefe, Steve Rector

My Review of Folsom Chevrolet:
We visited other dealers and came back to Folsom Chevrolet as they went over and above to make certain we got the make and model new car we were looking for. The sales manager was able to get us the best deal for our money. We found all the employees to be extremely helful and the car salesperson spent a great deal of time with us to make sure we were pleased with our purchase. We are extremely pleased with the vehicle and extremely pleased with our experience at Folsom Chevrolet.

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Folsom Chevrolet
Added: 7/27/2010 12:26:58 PM
Dear Customer-
Thank you so much for your review, and kind words about Marty Neefe, Bob Mayorga, Tom Conway and Steve. At Folsom Chevrolet, we take great pride in our staff and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you in the near future.

On behalf of the team, Thank you.

Best regards,

The Folsom Chevrolet Team

kim@empyrionwealth.com
7/21/2010 2:25:50 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Asbell, Larry Crossan, Mike Delapena, Sean Sullivan

My Review of Folsom Chevrolet:
This was by far the easiest and most enjoyable experience I can remember in purchasing a car!
Warm, friendly, fast, fair and an overall a very memorable expereince - especialy since is was the first time my 18 year old has ever purchased a car! Thank you team ~ you are simply amazing and I will refer hopefully many to you in the future!

Warmly Yours,

Kimberly Foss Ericskon
Madison Erickson

Share on Facebook

Was this review helpful to you? Yes | No
Response from: Folsom Chevrolet
Added: 7/27/2010 12:27:50 PM
Dear Customer-
Thank you so much for your review, and kind words about Mike, Sean, Keith and Larry. At Folsom Chevrolet, we take great pride in our staff and ensure they deliver the utmost customer services to our clients like yourself. Please let us know if we can do anything in addition for you. We appreciate your business and look forward to servicing you in the near future.

On behalf of the team, Thank you.

Best regards,

The Folsom Chevrolet Team

Reviews 11-20 >>




Facebook FAQs Password Help Contact Us Tell a Friend