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Folsom Lake Ford
Folsom, CA
3,715 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,715 reviews
August 05, 2026
Rene and Gary in internet sales were awesome. Would leave more than 5 stars if I could. Would leave more than 5 stars if I could. More
by NBUCKMASTER
Verified Customer
August 05, 2026
Friendly and helpful in all aspects of the vehicle we were Interested in. Not overly pushy on the sale of the most expensive vehicle they had to offer. were Interested in. Not overly pushy on the sale of the most expensive vehicle they had to offer. More
by JOSHUA_DONADIO
Employees Worked With
Scott berry jr.
August 03, 2026
Our Transit had a backordered part that unfortunately kept getting pushed back with changing arrival dates. Throughout the process, our Service Writer, Jaye Ford, did an excellent job of keeping us infor kept getting pushed back with changing arrival dates. Throughout the process, our Service Writer, Jaye Ford, did an excellent job of keeping us informed and providing regular, real-time updates whenever the expected delivery date changed. This communication was especially important to us because this is a company work van that we depend on for our daily operations. Having accurate and timely updates allowed us to make effective business decisions and minimize the impact on our operation. Once the part arrived, Jaye made sure our vehicle was taken care of quickly and got us back on the road. The communication and level of attention made us feel like valued customers. Great job, Jaye! The customer service at Folsom Lake Ford is top-notch, and we truly appreciate the way this situation was handled. More
by ROB@UNIVERSALLIMO.COM
Employees Worked With
Jaye Ford
August 03, 2026
it was my first visit and Janes was so welcoming. He showed me around and gave me the lay of the land. He told me it could take between 1 1/2 hours to 2 hours and my car was delivered timely and clea He showed me around and gave me the lay of the land. He told me it could take between 1 1/2 hours to 2 hours and my car was delivered timely and cleaner than I brought it in. He made an incredible first impression. He even introduced me to employees as we did our brief tour. TOP NOTCH SERVICE! More
by cmoloney
Employees Worked With
August 03, 2026
We had a few bumps in the new vehicle purchase process and they went the extra mile to handle them and make me a happy satisfied customer. and they went the extra mile to handle them and make me a happy satisfied customer. More
by STEVEN.JAHR
August 03, 2026
They were so friendly and definitely went above and beyond for me considering the situation i was in. They made it happen and im greatful! beyond for me considering the situation i was in. They made it happen and im greatful! More
by MARKORTIZ2584
August 03, 2026
My service advisor, Nick sexton, was amazing. He was warm and welcoming. He listened to my concerns and had my vehicle serviced quickly. I knew at all points what to expect and his communication He was warm and welcoming. He listened to my concerns and had my vehicle serviced quickly. I knew at all points what to expect and his communication and follow through were great. So happy to work with him. More
by SHEL740
August 02, 2026
I’ve purchased multiple vehicles and had service done at the dealership. Always an easy trip, in and out completely satisfied! the dealership. Always an easy trip, in and out completely satisfied! More
by HUSTON0
